Isfandiyar Abdullayev
Baku
Summary
Proactive professional skilled in client relations and logistics, ready to efficiently manage orders and ensure smooth operations in any industry.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Operations Manager (Jewelry Projects)
Private Company
Baku
09.2021 - Current
• Coordinated end-to-end process of custom jewelry production, from order intake to final delivery.
• Built and maintained strong client relationships by providing transparent communication and status updates.
• Supervised internal workflows, aligning team efforts to meet client requirements and quality expectations.
• Ensured timely delivery of products while focusing on precision, craftsmanship, and customer satisfaction.s Manager (Jewelry Projects)
Operational Manager
Iaai, Amexline
Baku
09.2019 - 09.2021
• Managed end-to-end vehicle logistics, from order processing to final delivery.
• Oversaw operational workflows, ensuring efficiency, accuracy, and compliance with timelines.
• Acted as primary point of contact for clients, delivering clear updates on order progress and handling escalations.
• Improved customer experience by streamlining communication and delivery tracking processes.
• Coordinated cross-functional teams and external vendors to optimize cost and delivery performance.
Education
Specialist Studies (coursework Uncompleted) - Aircraft Operation And Air Traffic Management
Saint Petersburg State University of CivilAviation
Saint Petersburg05-2018
Skills
- Inventory management
- Order processing
- Customer relationship management
- Workflow optimization
- Logistics coordination
- Problem solving
- Effective communication
- Time managementZ
- Time management
- Conflict resolution
- FLUENT IN Russian, Azerbaijani
- Operations management
Languages
Azerbaijani
First Language
Russian
Advanced (C1)
C1
English
Beginner
A1
Certification
- Driver’s license: Category B; willing to obtain Category C if required for the role.
Timeline
Operations Manager (Jewelry Projects)
Private Company
09.2021 - Current
Operational Manager
Iaai, Amexline
09.2019 - 09.2021
Specialist Studies (coursework Uncompleted) - Aircraft Operation And Air Traffic Management
Saint Petersburg State University of CivilAviation