SAP P11 & P44
István Onestyák
Senior Credit & Collection Analyst
Budapest
Summary
Forward-thinking Credit Analyst with customer correspondence and credit analysis expertise. Offering more than 4 years of resolving credit disputes and making recommendations on bad debt accounts.
Overview
21
21
years of professional experience
5
5
years of post-secondary education
2
2
Languages
Work History
Credit & Collection Analyst
Flowserve Hungary Services Kft
10.2019 - Current
- In 2023, past-due trends in both of my portfolios surpassed targets, with Itzehoe at 21.6% and Ettlingen at 11.2%. Furthermore, both sites surpassed their collection targets, with Itzehoe achieving 99.7% and Ettlingen achieving 106.12%.
- Daily tasks: Conduct SOX control reviews, examine invoices, prepare for meetings, act as backup senior, oversee team productivity, manage statements, ensure fair debt collection, collaborate on payments, monitor delinquency, initiate collections, and prioritize customer relationships for timely payments.
Customer Service Executive
Avis Group Business Support Centre Kft
05.2015 - 09.2019
- Managed 75+ daily customer inquiries, clarifying and resolving complaints by identifying root causes. Handled accounting tasks, including transfers to customer accounts and credit cards, maintaining high service standards through follow-up communication.
Sales Agent
AvenData GmbH
04.2012 - 11.2014
- Marketed specialized software for tailored balance sheet and income statement creation for German businesses. Adjusted sales scripts, increasing sales by 23%.
Fleet Coordinator
Gartner K.G.
04.2011 - 12.2011
- Oversaw fleet inventory and optimized vehicle allocation processes for efficiency, resulting in a 9% reduction in delivery time between destinations on average.
Logistics Executive
Waberer's International Nyrt.
02.2003 - 02.2011
- As part of a German-Scandinavian team, analysed logistics operations to improve efficiency, developed solutions, won business and resolved issues, resulting in a 31% increase in sales, exceeding revenue targets and KPIs.
Education
EU Tender Writer - Business Administration
EFEB Business School
Budapest 02.2012 - 09.2012
Bachelor of Science - International Relations And Affairs
Kodolányi János University
Budapest 09.2005 - 01.2010
Skills
Software
Timeline
Credit & Collection Analyst
Flowserve Hungary Services Kft
10.2019 - Current
Customer Service Executive
Avis Group Business Support Centre Kft
05.2015 - 09.2019
Sales Agent
AvenData GmbH
04.2012 - 11.2014
EU Tender Writer - Business Administration
EFEB Business School
02.2012 - 09.2012
Fleet Coordinator
Gartner K.G.
04.2011 - 12.2011
Bachelor of Science - International Relations And Affairs
Kodolányi János University
09.2005 - 01.2010
Logistics Executive
Waberer's International Nyrt.
02.2003 - 02.2011
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