Summary
Overview
Work History
Education
Skills
Software
Languages
Timeline
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István Onestyák

Senior Credit & Collection Analyst
Budapest

Summary

Forward-thinking Credit Analyst with customer correspondence and credit analysis expertise. Offering more than 4 years of resolving credit disputes and making recommendations on bad debt accounts.

Overview

21
21
years of professional experience
5
5
years of post-secondary education
2
2
Languages

Work History

Credit & Collection Analyst

Flowserve Hungary Services Kft
2019.10 - Current
  • In 2023, past-due trends in both of my portfolios surpassed targets, with Itzehoe at 21.6% and Ettlingen at 11.2%. Furthermore, both sites surpassed their collection targets, with Itzehoe achieving 99.7% and Ettlingen achieving 106.12%.
  • Daily tasks: Conduct SOX control reviews, examine invoices, prepare for meetings, act as backup senior, oversee team productivity, manage statements, ensure fair debt collection, collaborate on payments, monitor delinquency, initiate collections, and prioritize customer relationships for timely payments.

Customer Service Executive

Avis Group Business Support Centre Kft
2015.05 - 2019.09
  • Managed 75+ daily customer inquiries, clarifying and resolving complaints by identifying root causes. Handled accounting tasks, including transfers to customer accounts and credit cards, maintaining high service standards through follow-up communication.

Sales Agent

AvenData GmbH
2012.04 - 2014.11
  • Marketed specialized software for tailored balance sheet and income statement creation for German businesses. Adjusted sales scripts, increasing sales by 23%.

Fleet Coordinator

Gartner K.G.
2011.04 - 2011.12
  • Oversaw fleet inventory and optimized vehicle allocation processes for efficiency, resulting in a 9% reduction in delivery time between destinations on average.

Logistics Executive

Waberer's International Nyrt.
2003.02 - 2011.02
  • As part of a German-Scandinavian team, analysed logistics operations to improve efficiency, developed solutions, won business and resolved issues, resulting in a 31% increase in sales, exceeding revenue targets and KPIs.

Education

EU Tender Writer - Business Administration

EFEB Business School
Budapest
2012.02 - 2012.09

Bachelor of Science - International Relations And Affairs

Kodolányi János University
Budapest
2005.09 - 2010.01

Skills

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Software

SAP P11 & P44

Languages

English-Intermediate level of communication

German-Advanced level of negotiation

Timeline

Credit & Collection Analyst

Flowserve Hungary Services Kft
2019.10 - Current

Customer Service Executive

Avis Group Business Support Centre Kft
2015.05 - 2019.09

Sales Agent

AvenData GmbH
2012.04 - 2014.11

EU Tender Writer - Business Administration

EFEB Business School
2012.02 - 2012.09

Fleet Coordinator

Gartner K.G.
2011.04 - 2011.12

Bachelor of Science - International Relations And Affairs

Kodolányi János University
2005.09 - 2010.01

Logistics Executive

Waberer's International Nyrt.
2003.02 - 2011.02
István OnestyákSenior Credit & Collection Analyst