Summary
Overview
Work History
Education
Skills
Timeline
Generic

IVICA PERICA

Ugostiteljstvo I Turizam , Konobar (IV. Stupanj)
ZADAR

Summary

Dynamic restaurant manager with a proven track record at Falkensteiner Hotel "Cristallo," excelling in team leadership and problem-solving. Recognized for enhancing customer satisfaction through attentive service and effective communication. Skilled in time management and adaptable to fast-paced environments, ensuring operational excellence and a positive guest experience.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.

Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.

Overview

30
30
years of professional experience
2
2
Languages

Work History

Voditelj Restorana

Falkensteiner Hotel " Cristallo " 4 S
05.2022 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Excellent communication skills, both verbal and written.
  • Proven ability to learn quickly and adapt to new situations.
  • Skilled at working independently and collaboratively in a team environment.
  • Worked well in a team setting, providing support and guidance.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Vodio brigu i narudžbi pića potrebnih za restoran ,bar i hauskeeping
  • Vodio brigu o skladišnom prostoru pića i kontroli isteka robe
  • Pripremao plan rada i vodio brigu o prekovremenim satima i korištenju slobodnih dana,godišnjih odmora sve po Austrijskim zakona kontrole rada i sati tzv. HGC
  • Demonstrated respect, friendliness, and willingness to help wherever needed.
  • Paid attention to detail while completing assignments.
  • Resolved problems, improved operations, and provided exceptional service.

Supervisor Restorana

Falkensteiner Hotel " Cristallo"
09.2019 - 05.2022
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
  • Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
  • Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.

Chef De Rang

Falkensteiner Hotel " Cristallo "
12.2014 - 09.2019
  • Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
  • Verified clearing of dishes, silverware and used glasses within reasonable amount of time after guests finished eating.
  • Maintained a clean and organized dining environment, ensuring a positive experience for guests.
  • Developed rapport with regular customers by remembering preferences and accommodating special requests whenever possible.

Restoran " Fešta "

U.O " Fešta"
04.2007 - 06.2012

Voditelj Caffe Bara Voditelj Bara Disco "Saturnus"

Turisthotel D.d
04.2000 - 04.2007

Konobar Caffe bar " Branimir" 2000 - 2001

Voditelj bara disco bar " Saturnus "- Zaton

Voditelj caffe bara "Branimir ", " Forum ", " Zoilo" 2002-2007

- Odgovornost vođenja poslovanja caffe bara , financijski i materijalno odgovoran za inveturna stanja , pripremanje plana rada zaposlenika....

Konobar

U.O " Branimir
10.1995 - 2000

Education

High School Diploma -

Hoteljersko Ugostiteljska Škola
Zadar
04.2001 -

Skills

Friendly, positive attitude

Teamwork and collaboration

Problem-solving

Team management

Time management

Flexible and adaptable

Dependable and responsible

Calm under pressure

Organization and time management

Verbal communication

Supervision and leadership

Excellent communication

Timeline

Voditelj Restorana

Falkensteiner Hotel " Cristallo " 4 S
05.2022 - Current

Supervisor Restorana

Falkensteiner Hotel " Cristallo"
09.2019 - 05.2022

Chef De Rang

Falkensteiner Hotel " Cristallo "
12.2014 - 09.2019

Restoran " Fešta "

U.O " Fešta"
04.2007 - 06.2012

High School Diploma -

Hoteljersko Ugostiteljska Škola
04.2001 -

Voditelj Caffe Bara Voditelj Bara Disco "Saturnus"

Turisthotel D.d
04.2000 - 04.2007

Konobar

U.O " Branimir
10.1995 - 2000
IVICA PERICAUgostiteljstvo I Turizam , Konobar (IV. Stupanj)