Jair Rosales

Dynamic Customer Service Representative with a proven track record at Alorica, excelling in problem resolution and active listening. Recognized for enhancing customer loyalty through empathetic complaint handling and effective call management. Adept at building rapport and providing informed product recommendations, driving satisfaction and repeat business.

Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.

Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.

Playing basketball fills me with an exhilarating rush as I step onto the court. The thrill of a close game, the joy of scoring, and the pride in improving my skills create a powerful emotional connection to the sport. Each moment on the court strengthens my passion for the game and fosters lasting friendships. Hitting the gym is my personal escape, This journey builds not only my physical strength but also my mental resilience. After each session, I walk out feeling invigorated, confident, and ready to take on new challenges. Building and upgrading PCs ignites my creativity and technical curiosity. There's sheer joy in piecing together components and watching it all come to life. The thrill of getting everything to work seamlessly fills me with a sense of achievement. Engaging with the community, sharing tips, and learning about the latest tech trends adds a fulfilling social aspect to this hobby.