Summary
Overview
Work history
Education
Skills
Languages
Timeline
Generic
Javier Villodre Gendra

Javier Villodre Gendra

Madrid,Spain

Summary

I am a proactive and people-oriented Business Administration student at Universidad Carlos III de Madrid, with hands-on experience in client-facing roles within multinational environments. My academic background, combined with professional exposure to industrial logistics and high-end service sectors, has fueled my ambition to grow in project-based areas such as operations, after-sales solutions, and customer service strategy.


Throughout my early career, I have held front desk and reception positions in leading global companies, managing daily interactions with international clients, coordinating incident resolution with cross-functional teams, and supporting administrative processes across departments. These experiences have sharpened my communication, organizational and problem-solving skills, while strengthening my ability to deliver consistent value in dynamic, high-pressure settings.


I am now seeking an internship opportunity where I can contribute with my motivation, multilingual abilities, and strong service mindset, while deepening my understanding of the industrial logistics sector and the development of large-scale technical projects across Europe.

Overview

4
4
years of professional experience

Work history

VIP Assistant Area

Mutua Open Madrid
Madrid, Spain
04.2024 - 05.2024

Provided personalized assistance to high-profile guests and public figures, ensuring a seamless and discreet experience within the VIP area. Supported event coordination and guest flow in a high-pressure environment.

Front Desk Representative

Swatch Group
Madrid, Spain
02.2023 - 12.2023
  • Acted as first point of contact for all internal and external stakeholders at Swatch’s Iberian headquarters.
  • Coordinated incoming requests with multiple departments, ensuring brand consistency and operational flow.
  • Supported the organization of internal events and managed logistical and communication tasks.

Reception Manager

Dematic (Kion Group)
Madrid, Spain
07.2022 - 09.2022
  • Oversaw front office operations at the national headquarters of a global leader in intralogistics automation.
  • Managed administrative workflows, processed sensitive documents, and supported commercial communication.
  • Liaised with clients, suppliers and executive staff, ensuring seamless service across touchpoints.

Receptionist

Dematic (Kion Group)
Madrid, Spain
07.2021 - 09.2021
  • Delivered daily front desk services, coordinated meetings and maintained office efficiency.
  • Monitored visitor access and collaborated with HR and Finance departments on logistical requests.
  • Developed strong interpersonal and organizational skills in a professional corporate setting.

Volunteer

Ángeles Urbanos Fundation
Madrid, Spain
09.2020 - 06.2021
  • Provided care and recreational support to young individuals with disabilities and social vulnerability.
  • Contributed to inclusion programs and built interpersonal skills through structured social initiatives.

Education

Bachelor in International Business -

FH Kufstein Tirol - University Of Applied Sciences
Austria
10/2024 - 07/2025

Bachelor of Business Administration - BBA -

Universidad Carlos III de Madrid
Spain
09/2022 - 06/2026

Technological Baccalaureate, Science -

Maristas San José del Parque
Madrid
09/2020 - 06/2022

Skills

  • Multilingual communication & client engagement
  • Cross-functional collaboration in multinational teams
  • Project and operational coordination
  • Administrative support & front office management
  • Issue resolution & process follow-up
  • Fast adaptation and attention to detail
  • Microsoft Office Suite (Excel, Word, PowerPoint, Outlook)
  • Google Workspace
  • SAP (basic user experience)
  • CRM and internal incident systems (eg, ticketing platforms)

Languages

English
Advanced (C1)
French
Elementary
Spanish
Native

Timeline

VIP Assistant Area

Mutua Open Madrid
04.2024 - 05.2024

Front Desk Representative

Swatch Group
02.2023 - 12.2023

Reception Manager

Dematic (Kion Group)
07.2022 - 09.2022

Receptionist

Dematic (Kion Group)
07.2021 - 09.2021

Volunteer

Ángeles Urbanos Fundation
09.2020 - 06.2021

Bachelor in International Business -

FH Kufstein Tirol - University Of Applied Sciences
10/2024 - 07/2025

Bachelor of Business Administration - BBA -

Universidad Carlos III de Madrid
09/2022 - 06/2026

Technological Baccalaureate, Science -

Maristas San José del Parque
09/2020 - 06/2022
Javier Villodre Gendra