Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Software
Interests
Work Availability
Quote
Timeline
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Jennifer Steiner

Jennifer Steiner

Tourism & Travel Executive
Gröbming

Summary

Accomplished Tourism & Travel Executive with progressive industry background and decisive leadership style. Offers strategic planning abilities, background in change management and forward-thinking mindset. Ready for challenges and focused on meeting future demands.

Overview

28
28
years of professional experience
5
5
years of post-secondary education
3
3
Languages

Work History

Vice President of Finance

Hotel Pichlmayrgut GmbH & Co KG
Schladming
2019.02 - Current
  • In charge of all financial and strategic matters of a 155 room resort in the Austrian Alps
  • Controlled accounting operations and oversaw transactions related to payroll, financial reporting, payables and receivables.

Senior Consultant & Trainerin

conos gmbh
Wien
2016.06 - 2019.02
  • Business Consultant to the travel & hospitality industry specializing in quality management and revenue optimization (area of work: Europe and far east)

Managing Director

JUFA Hotels
Graz
2011.10 - 2016.05
  • Managing Director of Austrian start up hotel chain JUFA
  • Successful market entry in Germany and Liechtenstein
  • Brand re-positioning

Senior Crewing Officer

Sea Chefs Ltd
Limassol
2010.08 - 2011.09
  • Recruiting and contracting crew for TUI Cruises "Mein Schiff" fleet
  • Travel Management

Human Resources & Quality Manager

Princess Cruises
Santa Clarita
2008.03 - 2010.08
  • Developed several quality management initiatives
  • Employee Relations Management for several cruise ships

Director of Human Resources

Carlton Hotel
St. Moritz
2007.01 - 2008.03
  • Pre opening and re-positioning of an ultra luxury all suites hotel
  • Developed and executed HR policies and programs, workforce and job development, recruitment and hiring, compensation and benefits and employee and labor relations to build staff-focused human resources office culture.

Assistant Hotel Manger

Celebrity Cruises
Miami
2004.05 - 2006.12
  • Responsible for onboard revenue & guest experience


International Flight Attendant & Instructor

Austrian Airlines
Wien, Tokyo, Kiew
1995.10 - 2004.05
  • Instructor for flight attendants with projects in Japan and Ukraine
  • Member of the flight crew for the Austrian president

Guest Relations Officer

Celebrity Cruises
Miami
1994.07 - 1995.10
  • Provided guest assistance and recommendations for tourist attractions
  • Answered guest inquiries and provided information regarding hotel services and amenities.

Education

Bachelor of Arts - Tourism Management

Villach Tourism Institute
Villach
1989.09 - 1994.06

Summer School - Hospitality Administration And Management

Cornell University
Itacah, New York
2004.06 - 2004.08

Skills

Business planning

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Affiliations

  • Lions Club
  • Society of Human Resource Management

Languages

German

English

Italian

Software

Microsoft Office

Fidelio

Opera

Interests

Wining & dining, traveling, luxury hotels, aviation

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

A good traveler has no fixed plans and is not intent on arriving.
Lao Tzu

Timeline

Vice President of Finance

Hotel Pichlmayrgut GmbH & Co KG
2019.02 - Current

Senior Consultant & Trainerin

conos gmbh
2016.06 - 2019.02

Managing Director

JUFA Hotels
2011.10 - 2016.05

Senior Crewing Officer

Sea Chefs Ltd
2010.08 - 2011.09

Human Resources & Quality Manager

Princess Cruises
2008.03 - 2010.08

Director of Human Resources

Carlton Hotel
2007.01 - 2008.03

Summer School - Hospitality Administration And Management

Cornell University
2004.06 - 2004.08

Assistant Hotel Manger

Celebrity Cruises
2004.05 - 2006.12

International Flight Attendant & Instructor

Austrian Airlines
1995.10 - 2004.05

Guest Relations Officer

Celebrity Cruises
1994.07 - 1995.10

Bachelor of Arts - Tourism Management

Villach Tourism Institute
1989.09 - 1994.06
Jennifer SteinerTourism & Travel Executive