JOSE DAVID RODRIGUEZ VILLATORO

Billing and Financial Analysis:

• Analyze financial statements (income statement, balance sheet.
• Prepare weekly cash flow forecasts.
• Assist in gathering information needed to develop forecasts and budgets.
• Track key performance indicators (KPIs) for employees.
• Process payroll.
• Assist with audits and provide financial documentation and reports as needed.
• Monitor and track revenue.
• Utilize financial software such as Excel and QuickBooks Online.
• Meet with collection agencies, vendors, the bookkeeper, and management as needed to discuss financial performance.

• Overlook daily billing.
• Make corrections to pre-bills and run invoices
• Send invoices to clients.
• Marketing ROI reports.
• Account receivables reports and collections.
• Trust funds management and reconciliation.
• Track and reconcile incoming payments and apply them to the correct accounts and invoices.
• Follow up on overdue payments and send reminders.
• Respond to billing inquiries and resolve discrepancies.
• Work with customers to set up payment plans if needed.

• Customer Experience Agent for United Health Care
• Assist customers with issues, concerns they are experiencing
• Document all customers calls
• Maintain and update customer information as necessary
• Calmly attempts to resolve and de-escalate any issues
• Quality assurance, adaptability, conflict resolutions, product/ service knowledge

• Processed bank wire transfers to suppliers and other recipients, issued checks, coordinated daily authorization activities, and ensured the timely distribution of wire documentation and check copies, along with corresponding receipts, to accounting assistants.

• Accounting Assistant of: Inversiones Ceibeñas, S.A., Inversiones Las Palmas, S.A., Viveros del Atlántico, S.A., Préstamos y Servicios, S.A
• Processed banks transactions, issued checks, updated ledgers, banks reconciliations, data entry, accounts payable and receivable management
• Filled and control of fiscal documents (invoices, credit notes, debit notes, withholding receipts)
• Prepared financial statements
• Assisted with annual external audits
• Prepared and filed Honduras IRS monthly tax return for withholdings and sales tax
• Prepared and filed Honduras IRS annual income tax, transfer pricing, statement of partners and profit sharing and Honduras Central Bank Statistical Ballot
• Preparation of cost reports
• Submit ACH bank transfers to Treasury to clear intercompany and suppliers liabilities
• Post month - end expenses/accounts payable provisions