Josef Schiessbühl
Unterhautzental
Summary
Results-driven professional with a solid foundation in project management across waterfall and agile frameworks. Demonstrated expertise in business analysis for financial applications, with a consulting background in comprehensive office implementations. Advanced proficiency in MS Office, SQL, Power BI, JIRA, Confluence, and ISO messaging standards. Recognized for strong communication skills and a successful track record as a team lead and product manager focused on developing innovative solutions.
Driven professional with knack for analytical thinking and problem-solving, combined with strong communication and data interpretation skills. Demonstrated ability to synthesize complex information and present actionable insights.
Ready to contribute to your success in Senior Business Analyst role.
Overview
37
37
years of professional experience
14
14
years of post-secondary education
Work history
Business Analyst / Process Manager
UNIQA IT Services GmbH
Wien
2021.04 - 2026.02
- QM for SW Development Process in Jira / Confluence
- Reporting / DWH via eazyBI, PowerBI
- Reporting für Program & Project Manager & Business Analysts
- Frontend Design & Consulting
- Evaluated business requirements to formulate effective strategies
- Using Lean / SAFe methodologies to re-engineer processes and increase overall productivity
- Procedure manuals, work definitions and standard operating procedures by job title or work area
- Improve user experience
Business Analyst / Process Manager
OeKB – Oester. Kontrollbank AG
Wien
2015.07 - 2021.03
- Business-Analyst for a Corporate Action System including SWIFT Processes, web-portal
- Presentations, Workshops, Project-Manager
- Conducted meetings with clients to understand their software needs, leading to customer satisfaction
- Understood business processes effectively and translated them into system requirements that contributed towards operational excellence
- Mastered various requirement gathering techniques like interviews workshops and questionnaires providing deeper insights
- Improved software efficiency by conducting in-depth requirements analysis
- Prozess-landscape with ARIS: Design of Management-, Core- and Supportprozessen
- Consolidated and prioritised client requirements for enhanced project management.
- Regularly communicated progress updates to stakeholders, enhancing stakeholder confidence.
- Played a key role in troubleshooting critical issues during the testing phase, support business colleagues during Customer Acceptance Test
- Collaborated with architects and designers to create user-centric application interfaces, improving user experience, especially front-end interfaces.
Business Analyst / Project Manager
Alpha ITC GmbH
Wien
2013.04 - 2015.06
- Reporting DWH
- BI - Engineering, Project-Manager
- Presentations and Workshops, managed multiple stakeholders, ensuring clear communication throughout projects' lifespan
- Simplified complex data into understandable presentations, facilitating better communication amongst teams.
- Produced detailed reports to aid in key decision-making processes
Product Manager / Business Analyst
Software Daten Service GmbH
Wien
2012.01 - 2013.03
- Product Manager for Securities Software Application GEOS Process and Frontend Features
- Collaborated with cross-functional teams, integrating engineering expertise with other areas of knowledge to achieve common goals.
- Coordinated with other engineers and professionals on large scale projects.
- Presentations and Workshops with clients
Business Analyst / Solution Consultant
Software Daten Service GmbH
Wien
2008.01 - 2011.12
- Process-Analysis Optimization in Securities Processing front2Back
- Created tailored solutions by understanding and translating customer requirements into functional specifications
- Consulting when new processes, user-interfaces, front-end dialogs were to be implemented
- Support System Integrations- und Customer Acceptance Tests
Software Analyst / SWIFT Coordinator
Software Daten Service GmbH
Wien
2005.01 - 2007.12
- Definition of Software Requirement Specifications for Customer Requirements
- Cooperation with SWIFT
- Project Manager for SWIFTReady Gold Labels für GEOS
- Support during CAT Tests, Review User Manuals and Trainings
- Support Customer Workshops, Implementation, Customizing
IT Trainer / Consultant
Software Daten Service GmbH
Wien
2000.04 - 2004.12
- Prepared and defined Customer Trainings for GEOS Software (internal and external clients in AT, CH, DE, Luxembourg) in German, English and French language
- Customer Workshops für Front- und Back Office Applications
- Consulting and Support Implementation
Sales Consultant for Internetprovider
Internetprovider telecom.at
1999.04 - 2000.03
- Sales and Marketing for Internet webshop, Internet Bundles and Content-Solutions
- Marketing and Implementation consultant for Internet platforms
IT Business Analyst for Key Accounts
Erste Bank der österr. Sparkassen AG
Wien
1995.01 - 1999.08
- Reporting of Key Accounts KPIs
- Reporting of Planning and Controlling Data
- Served as critical liaison between IT department and key business stakeholders in a decentralized department
- Designed and developed reports and dashboards to consistently achieve targets in line with strategy
Commercial Customers Controlling
Erste Bank der österr. Sparkassen AG
Wien
1997.09 - 1999.03
- Quantitative Target Group Segmentation of Commercial Customers
- Reporting of Commercial Customers' deposit and loan volumes
- Quantitative Analyse Customers Behaviour
Product Management Commercial Customers Analyst
Erste Bank der österr. Sparkassen AG
Wien
1989.05 - 1994.12
- Reporting about Commerical Customers Products
- Front-Office Applications for Commercial Customers Account Managers
- Portfolio Analyses Reporting
Education
University of Applied Sciences - Business Management
bfi Wien
Wien, Austria 1997.09 - 2001.06
University of Vienna - Business Informatics
University of Vienna
Wien, Austria 1987.09 - 1990.06
Grammar School -
De la Salle - Schule Wien-Strebersdorf
Wien-Strebersdorf, Austria 1979.09 - 1987.06
Skills
- Advanced MS-Office , MS-Project
- SQL, PowerBI
- Waterfall and Agile World Experiences
- Excellent Communication Skills: Presentations, Workshops, Trainings
- Team-Lead, Project-Lead, Scrum-Master, Product Manager
- Consultant in Implementations Front-, Mid- and Back-Office Applications
- Business Analyst for Securities, Funds, Bonds Front & Back-Office as well as for Loans Applications
- SWIFT Consultant for ISO 15022 and 20022 Messages for Securities
- DWH /Big Data, Reporting and Controlling
- Developer of innovative Solutions
- Change management tactics
- SQL knowledge
- Negotiation mastery
- ITIL v3 foundation certified
- Technical specification writing
- Business intelligence tools
- Jira and confluence proficiency
- BPMN tool use
LANGUAGES
German
Native
English
Fluent
French
Fluent
Italian
Elementary
AWARDS
SWIFTReady Gold Labels für Wertpapier-Software
Affiliations
- Sport, Roadcycling
- Gardening
- Hiking
- Music, playing piano
Timeline
Business Analyst / Process Manager
UNIQA IT Services GmbH
2021.04 - 2026.02
Business Analyst / Process Manager
OeKB – Oester. Kontrollbank AG
2015.07 - 2021.03
Business Analyst / Project Manager
Alpha ITC GmbH
2013.04 - 2015.06
Product Manager / Business Analyst
Software Daten Service GmbH
2012.01 - 2013.03
Business Analyst / Solution Consultant
Software Daten Service GmbH
2008.01 - 2011.12
Software Analyst / SWIFT Coordinator
Software Daten Service GmbH
2005.01 - 2007.12
IT Trainer / Consultant
Software Daten Service GmbH
2000.04 - 2004.12
Sales Consultant for Internetprovider
Internetprovider telecom.at
1999.04 - 2000.03
Commercial Customers Controlling
Erste Bank der österr. Sparkassen AG
1997.09 - 1999.03
University of Applied Sciences - Business Management
bfi Wien
1997.09 - 2001.06
IT Business Analyst for Key Accounts
Erste Bank der österr. Sparkassen AG
1995.01 - 1999.08
Product Management Commercial Customers Analyst
Erste Bank der österr. Sparkassen AG
1989.05 - 1994.12
University of Vienna - Business Informatics
University of Vienna
1987.09 - 1990.06
Grammar School -
De la Salle - Schule Wien-Strebersdorf
1979.09 - 1987.06