JU-YAO CHANG
Vienna,9
Summary
Experienced with customer interactions and providing effective resolutions. Utilizes strong communication skills to understand and address customer needs. Knowledge of maintaining positive client relationships and ensuring satisfaction.
Overview
9
9
years of professional experience
Work History
Customer Advisor
P & T Paper and Tea GmbH
08.2022 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Sales Assistant
Heinemann Austria GmbH
03.2016 - 07.2022
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
Education
Apprenticeship - E-commerce
Wirtschaftskammer Linz
Linz12-2021
Skills
- Achievement Oriented
- Proactive Knowledge Acquisition
- Task Prioritization Skills
- Customer-Centric Sales Strategies
- Professional Demeanor in Stressful Situations
- Effective Team Dynamics
linkedin.com/in/ju-yao-如瑶-c-b154453b
You may find plenty of details concerning my working experiences & certificates.
Certification
- Trained Ecommerce clerk, the Wirtschaftskammer Wien on the 20th of .Dec.2021
- Trained Retail Saleswoman, the Wirtschaftskammer Wien on the 10th of May 2021
Timeline
Customer Advisor
P & T Paper and Tea GmbH
08.2022 - Current
Sales Assistant
Heinemann Austria GmbH
03.2016 - 07.2022
Apprenticeship - E-commerce
Wirtschaftskammer Linz
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