Judit Varga

1. BI solutions (Microsoft Power BI)

Implemented automated solutions to enhance process efficiency and elevate customer satisfaction. Key activities included:

• Stakeholder Engagement: Collaborated with stakeholders to fully understand their needs and expectations.
• Workflow Analysis: Conducted an in-depth analysis of existing workflows and systems to identify inefficiencies and gaps.
• Solution Design: Developed tailored solutions aligned with business requirements.
• Implementation Guidance: Provided guidance to teams and end-users during process changes and system implementations.
• Comprehensive Documentation: Created detailed documentation to support ongoing usage and maintenance.

OTC Dashboard

Objective: Developed a monthly refreshed dashboard integrating data from four ERP systems, replacing time-intensive manual Excel processes. The dashboard supports managerial decision-making and enhances monthly operations by tracking key metrics such as C%, DSO, Aging, and Monthly KPIs for Business Units.
Impact: Saved 40 hours monthly.

Monthly Credit Dashboard

Objective: Designed and implemented a daily dashboard to address gaps between Treasury processes and ERP system inconsistencies. This solution reduced time spent on data consolidation and errors while providing forecasting tools for managers and clean monitoring of KPIs and performance metrics.
Impact: Saved 2 hours daily.

Credit Usage Dashboard

Objective: Delivered a tool to help Business Units proactively manage customer-level credit exposure and facilitate credit limit change requests.
Impact: Improved internal collaboration and customer satisfaction.

2. Project Involvements

New Customer Workflow Optimization

Challenge: Identified inefficiencies in the new customer creation workflow, wherein Credit Approvers were not integrated with the external system or existing processes, leading to risks and gaps.
Solution:

• Conducted a global mapping of credit approval processes across all ERP systems and regions to ensure consistency and compliance.
• Collaborated with cross-functional teams to propose and implement changes to the external system.
• Guided the implementation process to ensure seamless integration and improved operational efficiency.

Outcome: Enhanced workflow efficiency, reduced approval delays, and aligned global credit management processes for greater consistency and compliance.

ERP Transformation

Challenge: Identified significant gaps in the Credit Management process within a newly deployed ERP system, where the original design failed to meet business and operational needs.
Solution:

• Assessed requirements and gathered feedback from stakeholders across the organization.
• Conducted a gap analysis and documented key challenges.
• Mapped the end-to-end Credit workflow to align with business objectives and operational requirements.
• Led and advised cross-functional teams to propose and implement an improved design that seamlessly integrated into the ERP system.

Outcome: Resolved inefficiencies, reduced delays, and enhanced overall organizational satisfaction with the redesigned Credit Management process.