Juergen Mayer
Vienna
Summary
Reliable and very friendly retail worker with Apprenticeship in Wholesale-Trade.
I have experience in customer service and sales.
Used to working with customers daily, handling payments, and supporting team operations.
I am Customer-focused and service-oriented.
Open to full-time and shift work.
Looking for a long-term opportunity in Canada for a new chapter in my life.
Overview
14
14
years of professional experience
Work History
Sales Assistant (Retail)
METRO Cash & Carry Austria GmbH
Austria
02.2012 - Current
- Customer service and product assistance
- Cash register (POS) and payments
- Store organization and cleanliness
- Team support in busy hours
- Assisted customers with product selection and inquiries, enhancing overall shopping experience.
- Operated point-of-sale systems efficiently, ensuring accurate transactions and cash management.
- Processed inventory shipments and restocked shelves, supporting sales floor readiness.
- Maintained visual merchandising standards, contributing to an appealing store environment.
- Collaborated with team members to achieve daily sales targets and improve customer satisfaction.
- Provided feedback on product performance, aiding in inventory management decisions.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
- Assisted customers with prompt and polite support in-person and via telephone.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Organized in-store promotions to increase awareness of new product lines.
- Fostered positive shopping environment, leading to high customer satisfaction scores.
- Enhanced team morale and productivity by organizing weekly sales strategy meetings.
- Updated product displays regularly, keeping store appearance fresh and appealing.
- Streamlined checkout process, reducing average customer waiting time during peak hours.
- Trained new hires on company policies, procedures, sales tactics helping them integrate seamlessly into the team.
- Collaborated with team members to achieve a cohesive and efficient store environment.
- Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
Education
High School Diploma -
BUNDESGYMNASIUM UND BUNDESREALGYMNASIUM GRAZ
Graz, Austria06-2007
Skills
- Customer service
- Cash handling
- Teamwork
- Basic English
- Native German
- Reliable and punctual
- Goal oriented
- Stock management
- Processing payments
- Customer needs assessment
- Visual merchandising
- Display building
- Team collaboration
- Order fulfillment
- Returns and exchanges
- Friendly and helpful
- Reliable and responsible
- Adaptable and flexible
- Honest and dependable
- Customer assistance
- Attention to detail
- Creative thinking
- Positive customer engagement
- Building customer loyalty
- Flexible hours
- Goal driven
- Multitasking
- Inventory and stocking
- Sales and promotions
- Order management
- Sales records management
Accomplishments
Provided friendly and efficient service to customers daily
Worked efficiently during peak hours and busy periods
Consistently reliable and punctual at work
Supported team members to ensure smooth store operations
Maintained high standards of customer service in a fast-paced environment
Personal Information
Willing To Relocate: CA - Nova Scotia
Willing to apply through the Atlantic Immigration Program (AIP)
Driver's License
Timeline
Sales Assistant (Retail)
METRO Cash & Carry Austria GmbH
02.2012 - Current
High School Diploma -
BUNDESGYMNASIUM UND BUNDESREALGYMNASIUM GRAZ