Stefan Katnik
Klagenfurt,Carinthia
Summary
Experienced insurance professional with a track record in competitive analysis, B2B relationship management, and exceptional customer service. Recognized for leadership, meticulous organization, and problem-solving proficiency. Well-versed in MS Office applications. Eager to contribute planning and coordination skills to elevate your team. Excited about bringing dedication and expertise to your London-based organization.
Overview
8
8
years of professional experience
Work History
Insurance Consultant, Field Sales
EUROHERC Insurance Group AG
Klagenfurt, Carinthia
09.2023 - Current
- Identified client needs and developed bespoke solutions and underwriting contracts.
- Grew sales region through targeted lead research and conversion.
- Met daily territory requirements through skilled planning and organisation.
- Updated sales databases with current, accurate client information.
Insurance Salesman
UNIQA Insurance Group AG
Klagenfurt, Carinthia
05.2023 - 08.2023
- Fostered positive relationships with customers, enhancing loyalty and retention.
- Performed daily store opening and closing, readying sales floor for customers and delivering stringent security measures.
- Used active listening and relationship-building techniques to assess customer needs and deliver viable solutions.
- Used outstanding product knowledge, sales and customer relations skills to drive substantial profit increases.
Insurance Advisor
ERGO Insurance Group AG
Klagenfurt, Carinthia
06.2022 - 04.2023
- Met with clients to assess insurance needs and answer policy questions.
- Designed and implemented sales strategies to close new insurance contracts.
- Reviewed new insurance products from carriers to determine suitability for client needs.
- Calculated premiums based on medical information and other factors unique to specific client.
Social Media Moderator
Cloudworkers AG
Altendorf, Switzerland
07.2021 - 05.2022
- Offered high-level customer service and support to bolster satisfaction.
- Responded to customer enquiries via company live chat system.
- Correctly identified client needs, providing tailored, personalised guidance to ensure outstanding customer experiences.
Real Estate Specialist
Immo-Company Haas & Urban GmbH
Klagenfurt, Carinthia
02.2021 - 06.2021
- Collected, completed and processed lease applications.
- Marketed property to local businesses through collateral, emails and phone calls.
- Set appointment times for individuals to tour facilities and see available units.
- Created proposals, lease offers and documents for incoming and current tenancies.
Metal Construction and Technician
Metallbau Mörtl GmbH
Poggersdorf, Carinthia
09.2015 - 01.2020
- Maintained clean and safe working environments with adherence to safety practices and procedures.
- Prepared metal products to customer specifications using press brakes, guillotines and shears.
- Used 3D and 2D CAD software to create and programme new jobs onto CNC machines.
- Supervised and motivated junior metal workers to achieve productivity and performance goals.
Education
Polytechnic School -
Polytechnische Schule Klagenfurt
/2014 - /2015
Sports Middle School -
NMS2 Klagenfurt
/2010 - /2014
Elementary School -
Volksschule poggersdorf
Carinthia /2006 - /2010
Skills
- Competitive and trend analysis
- Multitasking
- Eye for detail
- Highly organised
- B2B experience
- Leadership and teamwork
- Self-Motivated
- Problem-Solving
- MS Office
- Planning and Coordination
Languages
English
Fluent
German
Native
Timeline
Insurance Consultant, Field Sales
EUROHERC Insurance Group AG
09.2023 - Current
Insurance Salesman
UNIQA Insurance Group AG
05.2023 - 08.2023
Insurance Advisor
ERGO Insurance Group AG
06.2022 - 04.2023
Social Media Moderator
Cloudworkers AG
07.2021 - 05.2022
Real Estate Specialist
Immo-Company Haas & Urban GmbH
02.2021 - 06.2021
Metal Construction and Technician
Metallbau Mörtl GmbH
09.2015 - 01.2020
Polytechnic School -
Polytechnische Schule Klagenfurt
/2014 - /2015
Sports Middle School -
NMS2 Klagenfurt
/2010 - /2014
Elementary School -
Volksschule poggersdorf
/2006 - /2010
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