Khrystyna Osadchuk
Vienna
Summary
Dynamic body-oriented therapist and rehabilitologist with proven expertise in enhancing client satisfaction at Clinic of Ayurveda. Skilled in tailoring massage techniques to individual needs while fostering strong relationships through effective and empathic communication. A motivated team player with excellent conflict resolution abilities, dedicated to creating a calming environment that promotes relaxation and well-being.
Seeking a cabin crew member position to provide outstanding customer service to travellers.
Overview
13
13
years of professional experience
Work History
Body-oriented Therapist, Energy Practitioner
Self Employed Services
11.2022 - Current
- Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
- Increased client satisfaction by providing exceptional service and maintaining a clean, comfortable environment.
- Developed and maintained positive relationships with clients through professional communication and follow-up to increase satisfactions and build rapport.
- Enhanced client relaxation by utilizing a variety of massage techniques tailored to individual needs.
Rehabilitologist
Massage Studio Ayurveda
02.2016 - 01.2022
- Skilled at working collaboratively in a team environment.
- Worked effectively in fast-paced environments.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Increased client satisfaction by providing exceptional service and maintaining a clean, comfortable environment.
- Developed and maintained positive relationships with clients through professional communication and follow-up to increase satisfactions and build rapport.
- Enhanced client relaxation by utilizing a variety of massage techniques tailored to individual needs.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Provided clear, concise instructions to clients to prepare for massage services.
- Fostered a positive and calming atmosphere in the treatment room, allowing clients to feel comfortable and at ease during their sessions.
- Evaluated client conditions to recommend appropriate massage therapy methods.
- Achieved high levels of customer satisfaction with empathetic listening skills and clear communication about treatment plans.
- Demonstrated knowledge of anatomy and physiology to better understand body and inform massage techniques.
Course Developer
Ayurveda Massage Studio
03.2019 - 01.2021
- I developed a training course for my massage company and recruited new employees, which contributed to the company`s growth.
English Translator Volunteer
Nonviolent Communication Cources for Couples
08.2019 - 08.2019
- Facilitated smooth communication between clients and internal teams through effective verbal and written translations.
- Established strong relationships with clients through empathic communication and understanding of client´s individual needs.
- Adapted translation style based on target audience preferences, ensuring optimal comprehension and engagement.
- Enhanced client satisfaction by delivering knowledge in the field of training communication skills.
Primary School Teacher
School in Kyiv
08.2013 - 06.2015
- Established open communication and positive relationships with students, parents, peers, and administrative staff.
- Provided warm, supportive environment for developing academic, social, and emotional growth.
- Maintained positive and professional classroom environment throughout school year.
- Provided individualized support to struggling students through targeted interventions, resulting in improved academic performance.
Private Nanny
Families With Children
01.2012 - 06.2015
- Developed strong relationships with parents, maintaining open communication about each child''s progress and needs.
- Oversaw household duties such as light housekeeping tasks or running errands when required.
- Played games, worked on puzzles, and read books to young children.
- Prepared healthy, age-appropriate snacks and meals.
Volunteer
Summer Camp for Children
06.2014 - 08.2014
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
Education
Specialist - Thai Yoga Massage
Thai Yoga Massage School
Stockton-On-Tees, England10-2021
Specialist - Kinesiological Consept «3 in 1. One Brain»
School of Rehabilitology
Kyiv12-2016
Specialist - Ayurvedic Medicine
Center of Yoga And Ayurveda
Kyiv02-2015
Bachelor - Pedagogy in Primary Education
Borys Grinchenko Kyiv Univercity
Kyiv06-2014
Associate's Degree - Pedagogy in Primary Education
Borys Grinchenko Kyiv College
Kyiv06-2012
Skills
- Well-developed communication skills
- Natural team player with positive mindset and ability to communicate with many nationalities
- Excellent personal presentation, style and image
- Conflict resolution, quick responding
- Active listener, helpful personality
- Cultural awareness
- Customer-oriented approach
- Motivated, reliable, hardworking
Languages
English
Russian
Ukrainian
Timeline
Body-oriented Therapist, Energy Practitioner
Self Employed Services
11.2022 - Current
English Translator Volunteer
Nonviolent Communication Cources for Couples
08.2019 - 08.2019
Course Developer
Ayurveda Massage Studio
03.2019 - 01.2021
Rehabilitologist
Massage Studio Ayurveda
02.2016 - 01.2022
Volunteer
Summer Camp for Children
06.2014 - 08.2014
Primary School Teacher
School in Kyiv
08.2013 - 06.2015
Private Nanny
Families With Children
01.2012 - 06.2015
Specialist - Thai Yoga Massage
Thai Yoga Massage School
Specialist - Kinesiological Consept «3 in 1. One Brain»
School of Rehabilitology
Specialist - Ayurvedic Medicine
Center of Yoga And Ayurveda
Bachelor - Pedagogy in Primary Education
Borys Grinchenko Kyiv Univercity
Associate's Degree - Pedagogy in Primary Education
Borys Grinchenko Kyiv College
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