Khrystyna Volianska
Head Of Product
Vienna
Summary
Results-driven Head of Product with 5 years of experience in Product Management. Proven track record of successfully managing freelance platform, optimizing client experiences, and creating product strategies to enhance overall value and user satisfaction. Adept at overseeing tactical and strategic initiatives, implementing effective recruiting strategies, and driving product excellence. Proven ability to lead cross-functional teams to achieve organizational goals.
Seeking a challenging role to leverage my skills in product management and strategic planning.
Overview
5
5
years of professional experience
3
3
Languages
Work History
Head of Product
Livingston Research
2021.09 - Current
- Manage freelance platform capacity, quality and cost through setting the right goals and overseeing tactical and strategic initiative execution by the team
- Oversee freelancer recruiting to generate sufficient inflow of candidates at the right time with optimal cost. Set goals, decide on recruiting strategy, oversee execution.
- Crease product strategy to increase value that our product delivers to the clients and extract that value through better LTV.
- Optimize client experience and user journey of users start to finish, both on web and in the app
- Maintain high quality, bug free product with good SLAs and uptime
- Design and oversee regular customer engagement and marketing initiatives for tactical value maximization
Product Manager
Livingston Research
2019.02 - 2021.09
- Execute logic & processes aimed at increasing client satisfaction & company’s revenue
- Decompose stakeholder's request to provide the best solution, pitch it, back up with data analysis or user feedback, and create a clear, well-structured technical description of the task(s) for the IT team
- Create functional specifications, wireframes, and user stories to guide the development process
- Collaborate with the IT team/designer to implement new features, fix bugs
- Create on-demand data analysis to investigate a particular initiative or trend
- Launch new features/policies not currently covered by our existing workflows
Education
Master of Arts - English Language And Literature
Kyiv National Linguistic University
Kyiv, Ukraine 2001.04 -
Skills
Stakeholder Management
undefinedAccomplishments
Achieved +15% to client LTV by improving quality of the product.
Optimized costs by 12% while still maintaining the high quality standards.
Contributed to the development of the AI-driven product Litero.ai
Currently work on a MathOn project, ensuring the steady inflow of top-notch US tutors in Math
Timeline
Head of Product
Livingston Research
2021.09 - Current
Product Manager
Livingston Research
2019.02 - 2021.09
Master of Arts - English Language And Literature
Kyiv National Linguistic University
2001.04 -
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