KLESTA GJYLBEGAJ
Vienna,9
Summary
Motivated sales and events professional with expertise in corporate and government account management, client relations, and project coordination. Skilled in personalized service and managing complex group events. Multilingual with strong communication and problem-solving abilities, dedicated to delivering exceptional experiences in fast-paced, luxury settings.
Overview
9
9
years of professional experience
Work History
GROUPS & EVENTS EXECUTIVE
The Ritz-Carlton
Vienna
11.2022 - Current
- Proactively contacting customers in order to bring in business
- Contracting and negotiation
- Detailed planning and administration of group reservations and events
- On-site event management to ensure everything runs smoothly
- House tours and personalized customer consultations
- Administration and maintenance of booking systems
- Follow-up work after events, invoicing
CONTENT CREATOR
WinePlus
Vienna
08.2017 - 12.2018
- Create engaging content for social media
- Manage social media channels and boost audience engagement
- Monitor content performance and optimize strategies
SALES ASSOCIATE
Licona GmbH
08.2016 - 05.2017
- Client Consultation - managing one-on-one relationships with clients
- Deliver personalized service to clients
- Manage inventory, restock merchandise, and track best-sellers
- Handle sales transactions quickly and accurately
- Perform end-of-day billing and daily accounting tasks
Education
Bachelor of Science - International Management
Modul University Vienna
Vienna, Austria05-2022
International Baccalaureate Diploma -
Vienna International School
Vienna, Austria06-2016
Skills
- Corporate & Government Account Management
- Project Management
- Client Relationship Building
- Cross-Department Collaboration
- Problem-Solving
- Multilingual Abilities
- Resilience
- Strong Communication
Languages
English
First Language
Albanian
Proficient (C2)
C2
German
Proficient (C2)
C2
French
Elementary (A2)
A2
Italian
Elementary (A2)
A2
Timeline
GROUPS & EVENTS EXECUTIVE
The Ritz-Carlton
11.2022 - Current
CONTENT CREATOR
WinePlus
08.2017 - 12.2018
SALES ASSOCIATE
Licona GmbH
08.2016 - 05.2017
Bachelor of Science - International Management
Modul University Vienna
International Baccalaureate Diploma -
Vienna International School
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