Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

KLESTA GJYLBEGAJ

Vienna,9

Summary

Motivated sales and events professional with expertise in corporate and government account management, client relations, and project coordination. Skilled in personalized service and managing complex group events. Multilingual with strong communication and problem-solving abilities, dedicated to delivering exceptional experiences in fast-paced, luxury settings.

Overview

9
9
years of professional experience

Work History

GROUPS & EVENTS EXECUTIVE

The Ritz-Carlton
Vienna
11.2022 - Current
  • Proactively contacting customers in order to bring in business
  • Contracting and negotiation
  • Detailed planning and administration of group reservations and events
  • On-site event management to ensure everything runs smoothly
  • House tours and personalized customer consultations
  • Administration and maintenance of booking systems
  • Follow-up work after events, invoicing

CONTENT CREATOR

WinePlus
Vienna
08.2017 - 12.2018
  • Create engaging content for social media
  • Manage social media channels and boost audience engagement
  • Monitor content performance and optimize strategies

SALES ASSOCIATE

Licona GmbH
08.2016 - 05.2017
  • Client Consultation - managing one-on-one relationships with clients
  • Deliver personalized service to clients
  • Manage inventory, restock merchandise, and track best-sellers
  • Handle sales transactions quickly and accurately
  • Perform end-of-day billing and daily accounting tasks

Education

Bachelor of Science - International Management

Modul University Vienna
Vienna, Austria
05-2022

International Baccalaureate Diploma -

Vienna International School
Vienna, Austria
06-2016

Skills

  • Corporate & Government Account Management
  • Project Management
  • Client Relationship Building
  • Cross-Department Collaboration
  • Problem-Solving
  • Multilingual Abilities
  • Resilience
  • Strong Communication

Languages

English
First Language
Albanian
Proficient (C2)
C2
German
Proficient (C2)
C2
French
Elementary (A2)
A2
Italian
Elementary (A2)
A2

Timeline

GROUPS & EVENTS EXECUTIVE

The Ritz-Carlton
11.2022 - Current

CONTENT CREATOR

WinePlus
08.2017 - 12.2018

SALES ASSOCIATE

Licona GmbH
08.2016 - 05.2017

Bachelor of Science - International Management

Modul University Vienna

International Baccalaureate Diploma -

Vienna International School
KLESTA GJYLBEGAJ