Excell
Korkut Efe Bukte
Service Technician
Istanbul,maltepe
Summary
Proven Service Technician with a track record of enhancing customer satisfaction through expert resolution of complex technical issues at Liebherr. Skilled in equipment troubleshooting and customer service, significantly improved service efficiency. Specializes in preventive maintenance and problem resolution, ensuring peak performance of mechanical systems. It's been 3 years at Liebherr Turkey for me. And I decided to do more and do bigger things, i believe in myself about this and excited to see what i can do more.
Overview
3
3
years of professional experience
5
5
Certifications
3
3
Languages
Work History
Service Technician
Liebherr
09.2021 - Current
- Responded to problems reported by customers by troubleshooting and resolving hardware and software issues.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
- Increased customer satisfaction by providing timely and efficient service for various technical issues.
- Responded to customer inquiries quickly and professionally to increase satisfaction.
- Diagnosed and repaired problems with electrical and mechanical systems.
Education
High School Diploma -
Kucukyali Mesleki Ve Teknik Anadolu Lisesi
Istanbul Turkey 04.2001 -
Skills
Customer Service
Technical Support
Preventive Maintenance
Equipment Troubleshooting
Installation and Repair
Hand tool knowledge
Problem and Issue Resolution
Mechanical abilities
Adaptability and Flexibility
Teamwork and Collaboration
Effective Communication
Team Collaboration
Software
Microsoft word
Interests
Fitness
Camping
Nature walks
Cars
Certification
Liebherr Mobile and Crawler Cranes Basic Training
Timeline
Service Technician
Liebherr
09.2021 - Current
High School Diploma -
Kucukyali Mesleki Ve Teknik Anadolu Lisesi
04.2001 -
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