Dynamic and engaging bartender with extensive experience at Hilton Hotel & Resorts, skilled in advanced cocktail preparation and upselling strategies. Proven track record of enhancing customer satisfaction through exceptional service and effective communication, while managing high-volume events and maintaining optimal bar inventory. Engaged in menu development and fostering loyal customer relationships.
I Worked at the hotel grand café preparing cocktails, coffee, beers, wines and spirits where I was also involved in creating cocktails for the menu managing to adapt to often changing conditions during the COVID-19 pandemic.
Menu development
POS system proficiency
Upselling strategies
Bar equipment maintenance
Advanced cocktail knowledge
Customer service
Classic cocktails
Beverage preparation
Preparing garnishes
Handling difficult customers
Engaging personality
Clear and effective communication