Laura Lamberte
Senior Cabin Crew
Vienna,Austria
Summary
Experienced with providing top-tier in-flight service and maintaining safety standards. Utilizes effective communication and problem-solving skills to handle diverse passenger needs and situations. Track record of ensuring smooth operations and delivering positive flight experience.
Overview
8
8
years of professional experience
20
20
Languages
Work History
Senior Cabin Crew Member
Wizz Air
12.2021 - Current
- Maintained strict adherence to safety regulations, ensuring the well-being of passengers and crew members during flights.
- Coordinated seamless boarding processes by working closely with ground staff, expediting departure times without compromising service quality or safety standards.
- Boosted overall team morale through effective leadership techniques that fostered a positive work environment among crew members.
- Conducted thorough inspections of aircraft cabins before takeoff, identifying potential hazards or maintenance needs promptly.
- Collaborated with team members to streamline onboard processes, resulting in smoother flight operations.
Cabin Crew Member
Wizz Air
01.2018 - Current
Education
Business manager - undefined
ISMA
Riga07.2016
Media producer - undefined
LKA Latvian Culture College
Riga02.2015
High school - undefined
Dobele Crafts and comprehensive secondary school
Dobele07.2012
Skills
Communication skills
- Crew resource managament (CRM) : a crucial skill that involves optimizing the use of all available resources, including crew, equipment and procedures to ensure the safety and effeciency of flight operations
- Clear communication : making clear and concise public announcements (PA), effectively communicating with flight deck crew and relaying important information to the Cabin crew
Job-related skills
- Team leadership : guiding, mentoring and supervising junior cabin crew members
- Decision making: the ability to make quick, effective and calm decisions in both routine and emergency situations
- Team working skills (different teams may be worked with every day) and be able to support colleagues
- The capability to work quickly and efficiently, often to tight time constraint
Interpersonal skills: building rapport with passengers and colleagues and demonstrating empathy and cultural sensitivity when dealing with a diverse range of people
Timeline
Senior Cabin Crew Member
Wizz Air
12.2021 - Current
Cabin Crew Member
Wizz Air
01.2018 - Current
Business manager - undefined
ISMA
Media producer - undefined
LKA Latvian Culture College
High school - undefined
Dobele Crafts and comprehensive secondary school