Collaborated with cross-functional teams to successfully deliver comprehensive solutions for clients.
Provided ongoing support to clients post-implementation, ensuring long-term success of implemented solutions.
Improved client satisfaction by effectively managing multiple projects and consistently meeting deadlines.
Delivered outstanding service to clients to maintain and extend relationship for future business opportunities.
Managed client relationships through regular check-ins and updates on project progress.
Evaluated client needs and expectations, establishing clear goals for each consulting engagement.
Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
Intern at the Biochemistry Institute Innsbruck
Innsbruck University
09.2022 - 12.2022
Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
Analyzed problems and worked with teams to develop solutions.
Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
Laboratory for metabolic diseases, The project focuses on mechanics of
rapamycin-complex-1-kinase (mTORC1), which is master regulator of metabolism
and aging.
Beautician
SheBeauty“ Salon
10.2018 - 02.2019
Carrying out facial treatment, body and face hair removal, advising on care
products, manicures and pedicures, organizing and coordinating care treatments
and preparing the necessary documents
Built a loyal clientele through excellent communication skills and attention to detail in all beauty services provided.
Increased customer loyalty with exceptional customer service and follow-up care advice.
Education
High School Diploma -
Secondary School Und National Aprilov-Gymnasium
Gabrovo
04.2001 -
Bachelor of Science -
University Innsbruck
Innsbruck, Austria
04.2001 -
High School Diploma -
Reithmann Gymnasium
Innsbruck, Austria
04.2001 -
Skills
Languages
- Bulgarian, native language
- English, fluent in speech and writing
- German, fluent in speech and writing