Lia Atanasova
Orlovska 87, Gabrovo
Summary
Dynamic professional with experience in consulting, customer onboarding, and client relationship management across fintech and retail industries. Proven ability to optimize business operations by identifying challenges and implementing effective solutions. Skilled in cultivating strong client partnerships and leveraging analytical thinking to drive measurable outcomes. Committed to continuous growth, innovation, and excellence, with a long-term focus on transitioning into data-driven and risk management roles.
Overview
11
11
years of professional experience
3
3
Languages
Work History
Onboarding Support Executive
Tide
11.2024 - Current
- I guide clients through the onboarding process, ensuring smooth account setup and compliance with KYC/AML requirements.
- My role involves resolving client issues, maintaining accurate documentation, and collaborating with cross-functional teams to enhance efficiency and customer satisfaction.
Consultant and Sales Expert
Cosmetic Shop Rituals
05.2023 - 07.2024
- I collaborated with teams to deliver tailored client solutions, built strong customer relationships, and developed sales strategies that boosted revenue and business growth.
Intern
Biochemistry Institute
09.2022 - 12.2022
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Analyzed problems and worked with teams to develop solutions.
Babysitter
Private Client
03.2015 - 09.2019
Beautician
„SheBeauty“ Salon
10.2018 - 02.2019
- Performed various beauty treatments for improved skin health, including facials, peels, and microdermabrasion.
Education
Biology
University Innsbruck
09-2026
Bachelor of Science - Finance And International Business
University of Finance, Business And Entrepreneurship (VUZF)
Sofia 04.2001 -
Skills
Cross-Functional Collaboration
Customer Relationship Management
Problem-Solving
Microsoft Office (Excel, Word, PowerPoint)
Timeline
Onboarding Support Executive
Tide
11.2024 - Current
Consultant and Sales Expert
Cosmetic Shop Rituals
05.2023 - 07.2024
Intern
Biochemistry Institute
09.2022 - 12.2022
Beautician
„SheBeauty“ Salon
10.2018 - 02.2019
Babysitter
Private Client
03.2015 - 09.2019
Bachelor of Science - Finance And International Business
University of Finance, Business And Entrepreneurship (VUZF)
04.2001 -
Biology
University Innsbruck
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