Summary
Overview
Work History
Education
Skills
Timeline
Generic
Liliya Borisova

Liliya Borisova

Sofia

Summary

Senior FMCG Leader | Cross-Market Strategy | Growth Acceleration

Dynamic leader with 15+ years of success in FMCG, driving cross-country operations, cultural integration, and strategic growth. Proven track record of exceeding targets, unlocking market potential, and building high-performing teams. Expert in navigating complex challenges and turning strategy into sustainable results.

Overview

20
20
years of professional experience
7
7
years of post-secondary education

Work History

Country Category Planning Lead

Mondelez International
06.2023 - Current
  • Unified Sales & Marketing strategy, driving market growth through clear alignment and execution excellence.
  • Led Category Planning across Romania & SCE region, balancing regional strategy with local relevance.
  • Developed targeted Sales strategies, optimizing in-store execution via KPIs, product assortment (MSL), and visibility (POPM).
  • Identified growth opportunities, integrating category insights into actionable commercial plans.
  • Translated Marketing objectives into actionable Sales initiatives, driving accountability and market impact.
  • Directed channel-specific plans, enabling sales teams with customized customer solutions.
  • Defined and managed promotional strategies, optimizing performance through effective resource and A&C budget allocation.
  • Challenged performance benchmarks, ensuring continuous improvement and competitive advantage.

Sales Director/ Country Manager

Mondelez Bulgaria
09.2019 - 06.2023
  • Led end-to-end operations for MDLZ in Bulgaria, with full accountability for country strategy, P&L, and sustainable growth.
  • Directed cross-functional teams in a non-hierarchical structure, fostering unified vision, agile execution, and a “one-market, one-approach” mindset.
  • Owned national strategy development, including channel-specific execution, portfolio management, and market expansion planning.
  • Oversaw full commercial cycle, including budgeting, forecasting, planning, and financial oversight of distributor operations.
  • Built and nurtured key distributor relationships, tailoring strategy to unique partner dynamics while ensuring consistent performance and compliance.
  • Led the sales force, optimizing team structure, roles, and responsibilities to drive productivity and accountability.
  • Managed strategic partnerships with top key accounts, aligning joint business plans and unlocking growth opportunities.
  • Championed functional and people leadership, ensuring alignment, performance, and engagement across commercial and support teams.

National Sales Manager Serbia and Bosnia and Herzegovina

Mondelez International
04.2017 - 09.2019
  • Led Mondelēz operations in Serbia and Bosnia & Herzegovina, with full P&L accountability and market growth ownership.
  • Defined and executed end-to-end country strategies, aligning market-specific planning, pricing, and portfolio optimization.
  • Directed master distributor partnerships, overseeing commercial planning, performance management, and financial governance.
  • Negotiated and aligned annual business plans with distributors, ensuring shared goals and mutual accountability.
  • Built high-impact collaborations with key accounts, driving customer-centric solutions and joint business growth.
  • Embedded a growth mindset across internal and distributor teams, fostering performance culture and market agility.
  • Managed full budget cycle, including forecasting, planning, and financial controls for distributor operations.
  • Represented Mondelēz in a diverse cultural setting, leading cross-functional East Adriatic Market teams and acting as a key company ambassador.

Sales Manager North-West Bulgaria

Mondelez Bulgaria
06.2015 - 03.2017

Traditional Trade Leadership | Regional Strategy | Distributor Development

  • Led Traditional Trade operations in North-West Bulgaria, with full accountability for regional strategy, execution, and P&L planning.
  • Drove distributor performance and growth, aligning Mondelez and distributor teams under unified commercial goals.
  • Managed strategic partnerships with leading key accounts, driving tailored initiatives and customer-centric growth.
  • Owned full financial planning cycle, including budgeting, forecasting, and payment processes for distributor operations.
  • Defined and executed high-impact strategies and “big bets” to unlock market potential and strengthen regional competitiveness.
  • Provided strong people leadership, building capability and engagement across internal and partner teams.

National Sales Manager, Modern Trade

Mondelez Bulgaria
06.2014 - 06.2015
  • Led Modern Trade operations for Bulgaria, owning commercial strategy, customer partnerships, and department performance.
  • Built and managed relationships with top-tier retail partners, driving joint value creation and long-term collaboration.
  • Negotiated and signed strategic contracts, securing favorable terms and strengthening market position.
  • Directed budgeting and financial planning within the Key Account (KA) department, ensuring fiscal discipline and growth alignment.
  • Defined and executed bold strategic initiatives, focused on unlocking new opportunities and driving competitive advantage.

Led and developed high-performing teams, fostering a culture of ownership, agility, and results.

Senior Manager Key Accounts

Mondelez Bulgaria
09.2012 - 12.2013

· Managed strategic partnerships with biggest Retailers in Bulgaria, driving growth through tailored collaboration and value creation.

· Led contract negotiations and execution, securing long-term agreements aligned with business goals.

· Planned and executed promotional activities, ensuring seamless coordination and in-store excellence.

· Oversaw budgeting and financial planning within the Key Account team, aligning spend with ROI and strategic priorities.

· Drove Joint Business Planning, fostering collaborative growth agendas and building mutual value with retail partners.

Key Account Manager

Mondelez Bulgaria
09.2009 - 08.2012
  • Managed strategic relationships with international and local key accounts, ensuring commercial alignment and joint value creation.
  • Led contract negotiations and execution, securing optimal terms and long-term partnerships.
  • Directed promotional planning and execution, aligning with commercial objectives and market calendars.
  • Owned KA department budgeting, ensuring resource efficiency and profitability.
  • Implemented key category management initiatives, driving assortment, visibility, and shopper engagement.
  • Built and led the merchandising team, including structure design and recruitment strategy.
  • Oversaw demand planning and sales forecasting, enabling accurate business planning and supply chain alignment.

Junior Key Account Manager

Mondelez Bulgaria
08.2007 - 09.2009
  • Managed commercial relationships with local key accounts, driving tailored promotions and in-store initiatives.
  • Led KA merchandiser performance, including monthly target setting, tracking, and recruitment.
  • Developed category management strategies, preparing for high-impact negotiations with key customers.
  • Executed in-store implementation projects, including data analysis and execution for the Piccadilly two-store pilot Category management project..

Merchandiser- temporary assignment

Mondelez Bulgaria
03.2007 - 08.2007
  • Performed Perfect Store implementation in a key region of Sofia, enhancing in-store standards, visibility, and execution excellence in alignment with company guidelines.

Sales Assistant

Mondelez Bulgaria
05.2005 - 08.2007

· Provided operational support to the Sales Director, contributing to streamlined execution and performance tracking.

· Coordinated full sales budgeting process, including planning, monitoring, and variance analysis.

· Organized national sales events, including conferences, team buildings, and engagement initiatives to foster team alignment and motivation.

· Maintained regular market presence, supporting field execution and translating on-the-ground insights into actionable recommendations.

Production and Technical Director Assistant

InBev (Molson Coors)
12.2004 - 05.2005
  • Supported the setup and coordination of production and demand planning processes, enhancing operational efficiency.
  • Collaborated closely with manufacturing teams across factories in Pleven, Haskovo, and Plovdiv to align planning and execution.

Education

Bachelor - Public Administration, Business Administration

Sofia University "St. Kliment Ohridski"
09.1998 - 06.2003

Executive MBA -

City College York University
11.2022 - 11.2024

Skills

  • Leadership and Teamwork
  • Communication
  • Ability to Multitask
  • Conflict Resolution
  • Self-motivation
  • Problem Solving
  • Creativity
  • Decision Making
  • Teamwork
  • Communication Skills
  • Ability to Work Under Pressure
  • Fast Learner
  • Adaptability
  • Interpersonal Skills

Timeline

Country Category Planning Lead

Mondelez International
06.2023 - Current

Executive MBA -

City College York University
11.2022 - 11.2024

Sales Director/ Country Manager

Mondelez Bulgaria
09.2019 - 06.2023

National Sales Manager Serbia and Bosnia and Herzegovina

Mondelez International
04.2017 - 09.2019

Sales Manager North-West Bulgaria

Mondelez Bulgaria
06.2015 - 03.2017

National Sales Manager, Modern Trade

Mondelez Bulgaria
06.2014 - 06.2015

Senior Manager Key Accounts

Mondelez Bulgaria
09.2012 - 12.2013

Key Account Manager

Mondelez Bulgaria
09.2009 - 08.2012

Junior Key Account Manager

Mondelez Bulgaria
08.2007 - 09.2009

Merchandiser- temporary assignment

Mondelez Bulgaria
03.2007 - 08.2007

Sales Assistant

Mondelez Bulgaria
05.2005 - 08.2007

Production and Technical Director Assistant

InBev (Molson Coors)
12.2004 - 05.2005

Bachelor - Public Administration, Business Administration

Sofia University "St. Kliment Ohridski"
09.1998 - 06.2003
Liliya Borisova