Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
I enjoy reading, problem-solving, and exploring new technologies in my free time.
Languages
Timeline
Generic

Lynda Akoto Fritz Plange

Vienna

Summary

Dynamic security professional with extensive experience at the United Nations Office at Vienna, specializing in executive protection and vulnerability assessment. Proven track record in developing security policies and training programs, enhancing situational awareness, and leading teams to reduce security breaches. Strong leadership and analytical skills drive effective emergency response and collaboration with law enforcement agencies, crisis management and operational excellence.


Experienced with developing and enforcing security policies and procedures. Utilizes advanced surveillance techniques and effective crisis management strategies. Knowledge of risk assessment, incident response, and team leadership ensures secure and safe environment.


Overview

23
23
years of professional experience
1
1
Certification

Work History

Senior Security Officer

United Nations Office at Vienna
07.2018 - Current
  • Provided security coverage and Close Protection/Armed Liaison Escort Officer duties at the VIC Executive floors of the DG UNOV/UNODC, UNIDO & IAEA by established SOPs and Post Orders.
  • Demonstrated positive client orientation skills with internal and external clients.
  • Treated all people with dignity and respect.
  • Performed credentials duties.
  • Provided VIP escort duties whilst within VIC premises.
  • Provided a detailed briefing to supporting SSS personnel assigned to the Executive floors.
  • Supported the PASS/ID, Conference Security, X-Ray F-3, and the Perimeter Team.
  • Issued and manage access cards for all personnel, delegates, and visitors accessing the VIC.
  • Maintained personal flexibility to serve at different posts and different shifts based on the needs of the Service.
  • Provided security coverage for UN conferences and special events both internally and externally.
  • Maintained good cooperation with HC emergency services during their support at the VIC perimeter access points.
  • Collaborated with the IAEA Central Security Coordinator Group (CSC) for a joint training session in designing and conducting training programs for all women in Vienna-based organizations, and work closely with UNSMS Policies.
  • Additionally, I have been involved in maintaining and reviewing emergency guidelines and incident reporting systems that feed into broader organizational decision-making.
  • A certified trainer and trained new and existing security personnel on security screening.
  • Assisted in drafting and amending the SOP & Post orders of the Executive floors.
  • Managed access control systems effectively, ensuring only authorized personnel were granted entry to restricted areas.
  • Ensured a safe work environment by monitoring surveillance systems and addressing potential threats promptly.
  • Maintained detailed records of all security-related activities for accurate reporting and analysis purposes.
  • Reduced security breaches by developing and enforcing strict policies and procedures.
  • Developed tailored security solutions for high-risk events, ensuring the safety of attendees and staff members alike.
  • Assessed potential vulnerabilities within the organization''s premises, recommending actionable solutions for improvement.
  • Demonstrated strong leadership skills in the face of high-pressure situations, providing clear direction to team members during crisis response efforts and ensuring a swift return to normalcy once any immediate threats were neutralized.
  • Coordinated with other departments throughout the organization to ensure a comprehensive understanding of security needs and priorities, facilitating more effective collaboration on related initiatives.
  • Led a team of junior security officers, providing guidance and support in their professional development journeys.
  • Improved response times to incidents with streamlined communication processes between team members.
  • Developed strong relationships with local law enforcement agencies, facilitating effective collaboration during critical incidents.
  • Reviewed existing security measures on an ongoing basis, identifying areas for enhancement or adaptation based on changing circumstances or new threats faced by the organization.
  • Responded quickly to incidents and assessed active situations for security concerns.
  • Checked and verified photo identification prior to granting facility access.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Secured premises and personnel by patrolling property and monitoring surveillance equipment.
  • Wrote detailed reports of all security breaches and investigations.
  • Examined doors, windows and gates to verify security.
  • Updated shift logs and produced daily reports to document security activities and specific incidents.
  • Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
  • Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
  • Conducted training sessions for new security personnel to facilitate compliance with security protocols.
  • Monitored CCTV cameras and alarm systems for security breaches.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
  • Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
  • Worked independently and collaboratively to resolve urgent issues to protect lives and property.
  • Responded quickly to emergency situations to assess and deflect issues.
  • Performed any other related duties and act as Officer in Charge as and when required and assigned.

Armed Security Officer

UN SPECIAL TRIBUNAL FOR LEBANON
01.2009 - 06.2018


  • Privileged to work in different departments and units of the UN Special Tribunal for Lebanon. Some of my duties included:
  • Performed Security Control Centre duties involving radio and telephone communications, as well as CCTV monitoring and fire prevention, and alarm surveillance systems.
  • As a team leader, I ensured the efficient and effective management of assigned staff, processes, and resources related to operational support.
  • Screened all personnel, parcels, and vehicles entering the premises through a metal detector and by use of screening equipment.
  • Conducted external/internal patrols within STL premises.
  • Escorted VIP’s whilst within STL premises.
  • Produced, prepared, re-designed, and issued all ID cards and passes for STL staff members, Contractors, Consultants, and visitors.
  • Developed and led comprehensive security strategies that address crisis and incident response, emergency planning, and risk assessment.
  • Updated and maintained accurate logs on office keys in the Traka System and Parking permits issued to Staff.
  • Underwent and maintained firearms certification in compliance with Host Country laws and organizational standards.
  • Performed hourly patrols of building areas, parking lots and facility grounds.
  • Enforced company policies and procedures consistently across various sites while maintaining professionalism at all times.
  • Performed routine inspections of security equipment, identifying maintenance needs to prevent system failures.
  • Demonstrated sound judgment under pressure when making critical decisions regarding site safety and threat mitigation measures.
  • Cooperated with security personnel and law enforcement to share information and coordinate responses to security incidents.
  • Maintained confidentiality to protect sensitive information and prevent harmful release of information.
  • Checked personnel ID badges and issued temporary credentials to visitors.
  • Responded decisively to emergency situations with effective crisis management tactics, mitigating potential harm or damage.
  • Managed access control systems, ensuring only authorized individuals gained entry to restricted areas.
  • Enhanced security by conducting thorough patrols and monitoring CCTV systems for suspicious activity.
  • Maintained physical fitness to perform physically demanding job tasks.
  • Assessed evolving security threats and trends, proactively adjusting patrol patterns and strategies to maintain a safe environment.
  • Controlled access to property to secure facility and grounds from unauthorized entry.
  • Safeguarded valuable assets through diligent surveillance and appropriate response to potential threats.
  • Reduced incidents of theft and vandalism by maintaining a strong visible presence at designated checkpoints.
  • Assisted in the development of site-specific security protocols, resulting in increased operational effectiveness.
  • Maintained detailed incident reports, providing clear documentation of events for management review and action planning.
  • Participated in ongoing professional training, staying current on industry trends and best practices for armed security officers.
  • Provided exceptional customer service, addressing concerns and directing visitors to appropriate departments or personnel.
  • Operated communication equipment to maintain contact with other security personnel during emergency calls.
  • Supported criminal investigations by collaborating fully with local law enforcement representatives.
  • Conducted regular risk assessments to identify vulnerabilities and recommend necessary safety improvements.
  • Collaborated with law enforcement agencies during investigations, contributing vital information for case resolution.
  • Improved response times to emergencies with efficient coordination and communication among team members.
  • Supported event security teams during large-scale gatherings, ensuring the safety of attendees and staff alike.
  • Streamlined incident reporting processes by implementing electronic documentation methods for increased efficiency and accuracy.
  • Led training sessions for new hires on security protocols, fostering a culture of teamwork and preparedness among colleagues.
  • Monitored CCTV systems to identify and respond to security breaches, improving overall security response times.
  • Provided first response to emergency situations, coordinating with law enforcement and emergency medical services for effective resolution.
  • Fostered safer community environment, participating in local safety initiatives and workshops.
  • Enhanced security and safety by conducting regular patrols around facility perimeter.
  • Maintained high standards of professionalism, serving as point of contact for security concerns for employees and visitors.
  • Achieved significant reduction in unauthorized access incidents through diligent perimeter checks and access control verification.
  • Assisted in development of emergency evacuation plans, improving readiness and safety.
  • Improved team coordination with regular security briefings and training sessions.
  • Promoted culture of security awareness, leading by example and mentoring junior security staff.
  • Enhanced visitor experience by providing courteous and efficient security screening.
  • Conducted thorough risk assessments for special events, ensuring tailored security measures were in place.
  • Responded quickly to incidents and assessed active situations for security concerns.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Secured premises and personnel by patrolling property and monitoring surveillance equipment.
  • Completed full building and grounds patrols to spot and investigate concerns.
  • Worked independently and collaboratively to resolve urgent issues to protect lives and property.
  • Monitored CCTV cameras and alarm systems for security breaches.
  • Investigated suspicious activities and persons to maintain security of premises.
  • Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
  • Updated shift logs and produced daily reports to document security activities and specific incidents.
  • Operated handheld metal detector and other surveillance devices to screen individuals entering facility.
  • Issued access cards to authorized personnel to monitor access points.
  • Wrote detailed reports of all security breaches and investigations.
  • Performed any other related duties and act as Officer in Charge as and when required and assigned.

POLICING/DETECTIVE/INTERPOL/VVIP PROTECTION AGENT

THE INSPECTOR GENERAL OF POLICE
06.2002 - 12.2008


• Worked in different departments and units of the Ghana Police Service. Some of my duties include:

• A team leader of the advance team for the Office of the President of the Republic of Ghana with 10 officers under command.
• Performed duties in the Protection of VVIPs.
• Screened all female visitors to the Office and residence of His Excellency, the President of Ghana, and his family using metal detectors.
• Gathered Intelligence and "swept” locations before the arrival of His Excellency, the President of the Republic of Ghana, and his entourage at the Castle(Office) and any location or National events which the President attends.
• Escorted female VVIPs whenever they arrived in the country for National events and other functions.
• Performed General Police duties as well as investigative duties.
• Performed General duties such as Patrol, Traffic Control and management, and Riot Control.
• Investigated cases such as Fraud, Sexual Offences such as Rape and defilement, theft, assault, drug related offences, traffic accidents etc.
• Maintained Administrative files and case dockets.
I was an INTERPOL liaison officer, maintaining and developing day-to-day contacts with counterparts in member countries of INTERPOL through the most appropriate channels.
• Investigated cases referred from member countries, e.g., Child Trafficking, Vehicle Theft, and executed Deportation, Extradition, and Expatriation orders.
• Assisted in the maintenance of a system of monitoring correspondence, circulars, and documents, and saw to its implementation in line with organizational policy.
• Performed Front Desk/Station Orderly duties which involve taking custody of prisoners and search them before placing them in the cells and visiting the inmates on hourly basis to find out how they are faring and inform the various investigators when ever any of the inmates report sick to be sent to hospital for treatment and also record every incident in the Station Diary.
• Provided the prisoners with rations. Retrieve documents and dossiers on suspects from the crime database.
• Investigated Commercial crimes such as Kidnapping, Financial Fraud, Cyber fraud, etc.
• Performed duties in Intelligence gathering and analysis. Fingerprint Analysis. Vetting of Criminals, Companies, and Government Nominees such as Members of Parliament, Ministers of State, etc. Preparation of quarter and annual crime data. Writing intelligence reports. Crime, Incidence, and Administrative Report Writing.
• Performed General policing duties such as protection duties, Patrol duties [foot, vehicle], Traffic Control and management, Riot Control, Guard Duties [banks, residences of state officials, etc] to augment operational strategies.
• Performed Investigations of criminal cases reported at the station, such as Robbery, Stealing, Fraud, Causing Harm, etc.
• Performed Front Desk Officer duties at the CID HQ.
• Prepared and maintained case dockets. Tracking of case dockets forwarded to the Attorney General's Department. Crime scene management/crime scene photography.

  • Obtained and served search warrants related to ongoing cases.
  • Prioritized multiple active cases efficiently by continually reassessing urgency levels based on emerging factors such as public safety concerns or new leads.
  • Maintained confidentiality of sensitive information while sharing vital intelligence with appropriate colleagues for effective case resolution.
  • Mentored junior detectives to improve their investigative skills, fostering a collaborative team environment.
  • Interviewed suspects and witnesses using skilled interrogation techniques for gathering crucial information related to investigations.
  • Gathered facts from interviews of suspects, witnesses, and complainants.
  • Wrote detailed reports outlining case findings for internal files and legal purposes.
  • Participated in court hearings to provide written reports, evidence and verbal testimonies.
  • Preserved evidence for court hearings and checked integrity of individual pieces.
  • Developed strong relationships with local, state, and federal law enforcement agencies for collaborative efforts in solving high-profile cases.
  • Delivered calm, professional testimony to support case evidence, establish timelines, and offer law enforcement expertise.
  • Kept meticulous and detailed records of each case to avoid causing any problems with prosecution.
  • Acted as a liaison between the detective division and community members, fostering trust and strengthening communication channels for improved crime reporting.
  • Enhanced community safety by conducting thorough investigations, leading to the arrest and prosecution of criminals.
  • Investigated complaints brought by members of community by conducting interviews and compiling evidence.
  • Coordinated crime scene searches methodically for comprehensive evidence collection ensuring no critical elements are missed.
  • Trained team members on agency processes, court procedures and investigation strategies.
  • Followed constitutional standards to properly obtain and execute warrants for arrests and searches.
  • Identified witnesses and collected statements to gather information and pursue remedies for violations of legal standards.
  • Solved complex cases by utilizing advanced investigative techniques and collaborating with fellow detectives.
  • Performed extensive research on criminal backgrounds and patterns using various databases for accurate suspect profiling.
  • Obtained and verified evidence by interviewing, observing, and conducting surveillance of suspects and records.
  • Utilized cutting-edge technology for accurate crime scene reconstruction, aiding in the identification of key evidence.
  • Conducted multi-scope research into suspects to determine criminal activities and suspect operating environments.
  • Attended regular training sessions to stay updated on new developments in forensic science and investigation methodologies.
  • Worked undercover operations as buyer or dealer to uncover criminal activities and gather evidence for cases.
  • Managed surveillance operations effectively, contributing towards timely apprehension of offenders before further crimes were committed.
  • Provided expert testimony in court proceedings, contributing to successful convictions in numerous cases.
  • Improved department efficiency with meticulous case management and detailed report writing.
  • Increased case resolution rate through diligent evidence collection, analysis, and interpretation.
  • Initiated and concluded investigations of crime organizations.
  • Sent specimens to labs and ran fingerprints through databases to identify individuals of interest.
  • Documented drug transactions to gather evidence and complete undercover investigations.
  • Conducted undercover operations to infiltrate criminal organizations, resulting in successful dismantling of illegal activities.
  • Enhanced interrogation techniques, leading to increased confession rates and case closures.
  • Fostered culture of continuous improvement, encouraging feedback and innovation within team.
  • Enhanced community safety by leading high-profile criminal investigations.
  • Coordinated with federal agencies to tackle cross-border crime, enhancing national security.
  • Strengthened relationships with community, building trust and aiding in crime prevention.
  • Collaborated with international law enforcement agencies to address global crime issues, enhancing security efforts.
  • Conducted community outreach programs to educate public on crime prevention strategies.
  • Streamlined case file management, ensuring accurate and timely access to information.
  • Developed database for tracking gang activity, significantly reducing gang-related incidents.
  • Analyzed crime patterns to predict and prevent future criminal activity.
  • Conducted detailed forensic analysis to uncover vital evidence, leading to successful prosecution of offenders.
  • Mentored junior detectives, sharing knowledge and experience to enhance their investigative skills.
  • Managed complex case loads efficiently, prioritizing tasks for optimum outcomes.
  • Led undercover operations to infiltrate criminal organizations, resulting in significant arrests and convictions.
  • Solved complex cases with thorough investigation and critical thinking.
  • Developed training programs for new detectives, significantly raising departmental skill levels.
  • Established victim support program, providing essential assistance and improving community relations.
  • Improved inter-departmental collaboration, sharing intelligence and resources across agencies.
  • Implemented new technologies for crime scene analysis, improving evidence collection and analysis.
  • Collected, analyzed and interpreted information, documentation, and physical evidence associated with investigations.
  • Secured search warrants to investigate scenes of crimes and collect evidence.
  • Oversaw criminal cases, coordinated investigations, and prepared evidence and investigators for court cases.
  • Collected and preserved physical evidence, photographs and laboratory submissions.
  • Collected information pertaining to criminal proceedings and performed investigations to resolve cases.
  • Prepared case reports from allegations, transcripts of interviews and physical evidence.
  • Marked off crime scenes and controlled access to protect evidence from tampering or loss.
  • Substantiated validity and admissibility of evidence and preserved data integrity for court hearings.
  • Collected crime scene evidence, examined bodies, and investigated secondary locations to build detailed cases based on sound evidence handling practices.
  • Supervised and motivated field investigators and collaborated with personnel to identify strengths and areas of weakness.
  • Consulted and cooperated with legal staff to verify timely and efficient investigation completion.
  • Trained new protection agents in best practices for threat assessment, physical security, and crisis management techniques.
  • Streamlined operational efficiency by maintaining accurate records of incidents, equipment inventory, and personnel assignments.
  • Worked with clients and risk management specialists to provide meaningful solutions that met client needs.
  • Liaised with other law enforcement agency personnel in issue investigation.
  • Observed video surveillance systems for prompt emergency response.
  • Interviewed suspects, customers and witnesses to obtain helpful information and statements.
  • Investigated and documented thefts and suspicious activity to improve issue prevention.
  • Completed incident reports and activity logs for accurate, current records.
  • Maintained strong situational awareness, identifying potential risks before they escalated into problems.
  • Reduced potential threats by diligently monitoring surveillance systems and addressing irregularities efficiently.
  • Developed comprehensive emergency response plans, enabling swift action during critical incidents.

Education

Bachelor of Science - Criminal Justice

Penn Foster College
Arizona, United States Of America
04-2025

Career Diploma - Administration Assistant

Penn Foster Career SchoolL
Scranton, PA, United States Of America
07-2011

Policing And Law Enforcement - Policing

Ghana National Police Academy And Trianing School
Accra, Ghana
06-2003

High School Diploma -

Konongo Odumasi Senior Secondary School
Konongo, Ghana
12-2000

Skills

  • Vulnerability assessment
  • Travel security
  • Executive protection
  • Security policies
  • Security analytics
  • Physical security
  • Security awareness
  • Security training
  • Situational awareness
  • First aid certified
  • Staff management
  • Criminal investigations
  • Emergency response
  • Access control

Accomplishments

    I am a willing and helpful Officer who has attained positive comments from many colleagues, staff members, and clients. I completed the following UNDSS course Certificates to enrich my professional skills and knowledge: Security Certification Programme (SCP) - Online; The Role of the Security Coordination Officer (SCO), Effective Security Writing, Security Risk Management (SRM), Security Planning, Introduction to Physical Security and the PSA Tool and Management of Safety and Security Crises.

    I am also a certified Peer Helper for ISW staff.

    In addition, I completed and received several certificates, including SMT Online, SRM for Security Professionals, Records and Information Management, Information Security Awareness - Foundational [Assessment Certification], Orientation Pathway 1, Physical Security Assessment Tool, BSAFE, Psychosocial First Aid (PFA) Online course by The National Child Traumatic Stress Network (NCTSN).

    I am a certified UNDSS Security Analyst and have knowledge of the Safety and Security Incident Recording System (SSIRS).

    I attended a UNDSS Course on Introduction to Physical Security and the PSA Tool and received a Certificate.

    I am also a certified Women’s Security Awareness Trainer and work closely with the Security management.

    In addition, my progress on my performance in the fulfillment of the unit work plan has always been commended by my supervisors. I have been severally commended by the Chief of Office (Chef de Cabinet) of the office of the Director General UNOV/UNODC that “I perform my duties with the required integrity and professionalism and that I have good communication skills and a client-oriented approach’’.

    I am a member of the Staff Representatives Council, and I performed duties as such. Meeting with the Chief of Security every quarter or when there's a need, before the quarter ends. And bringing to his attention, the need and queries of Colleagues for timely awareness and intervention where necessary.

    I collaborate with the IAEA Central Security Coordinator Group (CSC) for a joint training session in designing and conducting training programs for all women in Vienna-based organizations. My commitment to continuous improvement and professional development is my strength as a leader.

    I am also a certified trainer in security screening and train new and existing security personnel.

    I have assisted in drafting and amending the SOP & Post orders of the Executive floors.

    This is evident by the responses, feedback, and commendation I received in the performance of my daily tasks as a Senior Security Officer of the UN Vienna.

Certification

  • United Nations Security Analyst Process and Practice Certified
  • Security Screening Train of Trainer
  • Women Security Awareness Trainer
  • United Nations CISMS Peer Helper

I enjoy reading, problem-solving, and exploring new technologies in my free time.

"In my free time, I enjoy reading, problem-solving, and exploring new technologies. These interests reflect my passion for continuous learning and personal growth. Reading keeps me informed and helps me develop a broad perspective, while problem-solving challenges sharpen my analytical thinking and creativity. Exploring new technologies allows me to stay current with industry trends and often inspires innovative ideas I can apply in my work. Altogether, these hobbies align closely with the dynamic and solution-oriented environments I thrive in professionally."

Languages

English
Bilingual or Proficient (C2)
Dutch
Upper intermediate (B2)
French
Elementary (A2)
Arabic
Beginner (A1)

Timeline

Senior Security Officer

United Nations Office at Vienna
07.2018 - Current

Armed Security Officer

UN SPECIAL TRIBUNAL FOR LEBANON
01.2009 - 06.2018

POLICING/DETECTIVE/INTERPOL/VVIP PROTECTION AGENT

THE INSPECTOR GENERAL OF POLICE
06.2002 - 12.2008

Bachelor of Science - Criminal Justice

Penn Foster College

Career Diploma - Administration Assistant

Penn Foster Career SchoolL

Policing And Law Enforcement - Policing

Ghana National Police Academy And Trianing School

High School Diploma -

Konongo Odumasi Senior Secondary School
Lynda Akoto Fritz Plange