Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Maksymilian Najnigier

Maksymilian Najnigier

Szczecin

Summary

Skilled Agent experienced in identifying the needs of the client and working to find a solution promptly and professionally.

Overview

Work History

1st Level Agent / Network Specialist

Diebold Nixdorf
2023.11 - Current
  • Assisting the clients facing issues with the internal network and providing solutions to case-specific problems.
  • Contacting engineers and providers for an in-depth analysis.
  • General troubleshooting in case of network-related issues.
  • Overseeing the finalization of network-related issues reported by other agents in the team.
  • Assisting other agents and providing knowledge in the field of networks.
  • Creating new patterns of troubleshooting in case of network-related problems.

Education

High School Diploma -

Europaschule Deutsch Polnisches Gymnasium
Loecknitz
07.2023

Skills

  • Problem-solving skills
  • Customer service and care
  • Ensuring customer satisfaction
  • Languages English and German level C1
  • Microsoft Office skills
  • Articulate and Persuasive

Timeline

1st Level Agent / Network Specialist

Diebold Nixdorf
2023.11 - Current

High School Diploma -

Europaschule Deutsch Polnisches Gymnasium
Maksymilian Najnigier