MANSUR GHOLAMI
Vienna,9
Summary
Ambitious and customer-focused Client Advisor with strong experience in luxury retail, sales, and team coordination. Skilled at delivering high-end customer service, driving sales, and assisting in store operations. Passionate about leadership and team motivation, with a proven ability to enhance the shopping experience and exceed sales targets. Looking to transition into a management or senior advisory role where I can leverage my expertise to improve customer engagement and team performance.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Client Advisor
Ferragamo
02.2025 - Current
- Provide luxury customer service, ensuring an exceptional shopping experience
- Develop strong client relationships through personalized styling and product recommendations
- Collaborate with management to implement sales strategies and brand initiatives
Client Advisor & Manager in Training
Massimo Dutti
08.2024 - 01.2025
- Successfully transitioned from Client Advisor to a Manager-in-Training role
- Assisted in team supervision, scheduling, and performance tracking
- Led product training and mentorship for new hires, strengthening team efficiency
- Managed VIP clients, offering tailored services and fostering long-term customer loyalty
- Supported store management in inventory control, visual merchandising, and operational efficiency
Client Advisor | Cashier | Customer Service
Gucci
06.2023 - 07.2024
- Delivered premium customer experiences, assisting clients with product selection and styling
- Managed VIP clientele, providing personalized shopping services and building long-term relationships
- Worked closely with store management to optimize sales strategies and meet revenue targets
- Handled POS systems, processed payments, and ensured accurate cash transactions
Education
High School Diploma -
Job School
Vienna, Austria04.2024
High School Diploma -
HTL
Vienna, Austria04-2019
Skills
- Customer Relationship Management (CRM)
- Luxury Retail & High-End Sales
- Team Coordination & Training
- Conflict Resolution & Complaint Handling
- Sales Target Achievement & Upselling
- Store Operations & Cash Handling
- Visual Merchandising & Product Presentation
- Strong Communication & Negotiation
- Money handling
- Client relationship management
Certification
Online-Kurs in Gesundheitswesen
Languages
Deutsch
Advanced
C1
Gute Kenntnisse
Upper intermediate
B2
Englisch
Advanced
C1
Fortgeschrittene Kenntnisse
Advanced
C1
Arabisch
Elementary
A2
Grundlagen
Elementary
A2
Personal Information
Hobbies: Football & Fitness, Perfume Collection, Fashion & Styling
Timeline
Client Advisor
Ferragamo
02.2025 - Current
Client Advisor & Manager in Training
Massimo Dutti
08.2024 - 01.2025
Client Advisor | Cashier | Customer Service
Gucci
06.2023 - 07.2024
High School Diploma -
Job School
High School Diploma -
HTL
Similar Profiles
PAMELA GONZALEZPAMELA GONZALEZ
Assistant General Manager at FerragamoAssistant General Manager at Ferragamo
Crystal BeckumCrystal Beckum
Client Advisor at FerragamoClient Advisor at Ferragamo
Bernie TercenioBernie Tercenio
SENIOR CLIENT ADVISOR at FERRAGAMOSENIOR CLIENT ADVISOR at FERRAGAMO