Maria Georgieva

The role of MDM Analytics department is critical in enabling the organization to turn data into business value assets

Key contributions of my role:

• Act as main SSC solution maintenance consultant for MDM/UDP data lake;
• Develop modifications and enhancement MDM Data assets/products with respect of cost, scope and timelines perspective with data owners as per business requirements and in conjunction with the D&A roadmap;
• Working as a Scrum Master based on agile methodology in Azure DevOps;
• Assisting in documenting changes / updates to analytical methods and working with internal and external stakeholders to implement those changes;
• Ensure ongoing system reconciliation and integration through data mapping and enrichment;
• Validate pro-actively data accuracy and consistency during the data Mix & Merge migration activities from legacy/SAP/external sources to UDP;
• Train/support and coach team members on the day-to-day activities and best practices of MDM solution;
• Advice on continuous improvement initiatives on the overall data flow, from input to validation and consumption
• In collaboration with the operational NPI, D&A teams, implement an action plan to correct faulty data and eliminate root causes or knowledge/system usage gaps.

Responsible to consistently deliver the highest standards of quality, service and efficiency:

• Coordinates all operation functions within the team and MDM (EMEA) function globally;
• Contribute and ensure success of process migration to MDM team - SAP S/4 implementation and etc.;
• Monitor and working on a daily basis with SAP MDG and MDG Fiori version;
• Post go-live support and monitoring of newly implemented or transferred operations;
• Increase and keep stable SLA results part of global Scorecard;
• Daily monitoring over different processes and activities provided by Wipro (Third‑party provider);
• Close collaboration with other departments and key stakeholders on process specifications, quality aspects;
• Responsible for creating and keeping up to date data pipelines; Automation efforts ‑ participate in different processes and initiatives which will ensure making MDM life easy;

• ▪ Responsible for definition and implementation of processes, procedures and standards that
  ensure data consistency and relevant controls in order to meet business requirements;
  ▪ Working on utilizing the automated processes and contribute to further process
  improvements;
  ▪ Ensuring that all relevant process flows are reviewed, and understood;
  ▪ Acting as an escalation point for the team on more complex or sensitive issues;
  ▪ Transferring knowledge to other team members and different streams within the master
  data area;
  ▪ Drive change management to deliver smooth transition of the locally managed Master Data
  processes in Russian Bottling Company to CCH Business Services Organization;
  ▪ Supervised the work of other team members;
  ▪ Substitute Line Manager/Team Leader when is needed.

On top of my responsibilities of Customers Master Data Expert:

▪ Contact point of the team members for issues related with the software systems;
▪ Preparing reports;
▪ Communicating with the application support teams;
▪ Participating in various software tests.

Responsible to customer master data:

▪ Responsible for correct data in customer account;
▪ Supporting the Wave 2 SAP implementation and Data Migration activities for the
transitioning countries;
▪ Providing onsite the go-live of SAP Wave2 project in Coca-Cola Hellenic: Serbia, Hungary
and Bulgaria - Market-to-Cash;
▪ Assure correct accounts data quality and integrity within various business application
systems: SAP (ERP/CRM), BPM, SAP SSF, SNOW, Magic;
▪ Extensive work with MS Office;
▪ Mentored newcomers;
▪ Act as an escalation point for the team on more complex and sensitive issues.