Marina Vladimirova

Projects and tasks

· Issued commercial offers, additional agreements, warranty cards, supported SBO GBS with the order placement process related to quotation preparation;

· Controlled the terms and details of the deals in accordance with the internal Philips policies;

· Provided technical support to Sofon users, conducted trainings to new employees;

· Analyzed the department work results, prepared statistics and reports;

Results

· KPI accomplishment: more than 90% of issuing commercial offers are prepared during 2 working days, responded to external/internal requests for information quickly and first time right;

· Actively identified improvements according to LEAN concepts and participated in LEAN process improvement activities;

· Behavioral: daily demonstration of the high level of Philips Leadership competencies and 4 behaviors.

Achievements:

· Implemented the project according to Problem solving concept which allowed to increase the amount of commercial offers issued within KPI times on 4,24%;

· Team player achievement: gained consistently high rating for the quality of communication and speed of service from the key partners;

· Maintained a leading position, specialization in complex tasks of the department, gained “exceeds” evaluation in 2019 and 2021.

Projects and tasks:

· Issued the contracts for supply of equipment, contracts for works and services with customers and subcontractors, created the customer facing documents; prepared tender documentation and commercial offers as part of the pre-sale preparation;

· Carried out and revised the deals within ERP-system;

· Organized the logistic according to the contract (equipment and documentation).

Results:

· Quickly learned how to work with a new CRM-system.

· Learned the sales process all the way through; understood the process from the accounting point of view.

Achievements:

· Successfully supported the implementation of projects for IT equipment sales and engineering works to the key clients – Sberbank LLC, Schneider Electric, “Sibur” LLC, etc.