Marion Deutscher
Graz
Summary
Hey, I'm Marion and I just finished the Tourismcollege in Bad Gleichenberg, Austria. Among other subjects I was taught a lot about marketing, which quickly aroused my interest. Now I would like to enhance my existing interest and knowledge through practical experience in an internship and apply what I learned from events as a waiter in the marketing sector.
Overview
3
3
years of professional experience
Work History
Service
Lürzer Alm
2023.11 - 2024.12
- Suggested additional services to customers in order to meet upsell goals.
- Confirmed excellent customer service by quickly resolving customer concerns.
Service and Personal Guest Care at Events
Sturm Graz, Do & Co, Grossauers And Many More
2021.09 - 2023.11
- Greeted guests upon arrival and offered assistance.
- Assisted guests with check-ins, account inquiries and any additional services needed.
- Maintained consistent positive customer feedback.
- Responded to incoming guests, telephone calls and email inquiries with efficiency and professionalism.
Education
Diploma - Travel Agent
Tourismcollege Bad Gleichenberg
Bad Gleichenberg06.2023
Matura -
BORG Dreierschützengasse
Graz09.2020
No Degree -
GIBS -Graz International Billingual School
Graz06.2016
Skills
Languages:
- German - C2
- English - B2+
- Spanish - A2
- Italian & French - A1
IT-Skills:
- Word, Powerpoint & Excel
- 10 Finger System
- Tiktok and Instashot for online Marketing Videos
Qualifications:
- Excellent communication skills & active listening
- Problem solving skills
- Ability to learn quickly
- High self-initiative
- Driver's license
Timeline
Service
Lürzer Alm
2023.11 - 2024.12
Service and Personal Guest Care at Events
Sturm Graz, Do & Co, Grossauers And Many More
2021.09 - 2023.11
Diploma - Travel Agent
Tourismcollege Bad Gleichenberg
Matura -
BORG Dreierschützengasse
No Degree -
GIBS -Graz International Billingual School
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