Marius Zaharia
Senior Software Product Manager
Vienna
Summary
Seasoned Senior Product Manager with 20+ years driving SaaS innovation, enterprise platform integration, and customer-centric transformation across Adobe and JAGGAER. Expert at turning complex B2B challenges into scalable, secure, and intuitive digital solutions adopted by millions worldwide. Combines technical depth, strategic vision, and entrepreneurial execution to deliver measurable business impact and market differentiation.
Overview
22
22
years of professional experience
Work History
Senior Product Manager - Supplier Experience
JAGGAER
Vienna
01.2021 - 11.2025
- Lead the modernization of JAGGAER's supplier-facing ecosystem - unifying fragmented legacy solutions, strengthening cybersecurity, and improving UX for global enterprise clients.
- Identity management modernization: Orchestrated migration of 1M+ supplier accounts to a new identity system with MFA and brute-force attack prevention, ensuring compliance and reducing security incidents.
- Unified supplier dashboard: Defined roadmap and led delivery of an intuitive, cross-module dashboard simplifying onboarding and navigation for suppliers.
- Low-code BPM toolkit: Conceived and delivered a visual, no-/low-code, API-connected workflow builder empowering customers to adapt processes without engineering involvement.
- Cross-functional execution: Partnered with UX, engineering, and go-to-market teams across three continents to ensure timely launches and consistent product adoption.
- Customer advocacy: Engaged directly with top enterprise clients and analysts to translate feedback into actionable roadmap priorities.
- Global SaaS procurement platform | 1M+ supplier users | 600+ enterprise customers.
Founder & Product Lead
Good Living Boutique Hotel & Guided Tours
Bucharest
12.2013 - 12.2020
- Founded and operated a travel and hospitality business that merged cultural storytelling with boutique accommodation.
- Transformed a historic property into a high-performing boutique hotel reaching 80% occupancy within 6 months and maintaining 9.8/10 guest ratings on major OTAs.
- Designed award-winning guided tours ('Certificate of Excellence' on TripAdvisor) that ranked within Top 10 experiences in Bucharest on multiple platforms.
- Managed restoration project involving 12+ contractors, securing financing and ensuring architectural and historical compliance.
- Recruited and trained all staff; implemented operational workflows, digital marketing campaigns, and partner integrations with Airbnb, Booking.com, and GetYourGuide.
- Implemented data-driven marketing and SEO strategy that increased bookings by 30%.
- Entrepreneurial venture combining heritage restoration, hospitality, and storytelling.
Customer Success Manager - Adobe Primetime
Adobe
Bucharest
01.2014 - 02.2018
- Partnered with major broadcasters to deploy Adobe Primetime - an end-to-end OTT solution for encoding, playback, DRM protection, and ad monetization.
- Guided multiple enterprise customers from design to launch of live and on-demand video streaming platforms reaching millions of viewers globally.
- Translated complex customer architectures and business goals into scalable product configurations across encoding, DRM, and video analytics components.
- Acted as 'voice of the customer,' channeling insights and feature requests into the product roadmap.
- Coordinated cross-regional engineering teams to troubleshoot and optimize delivery performance and reliability.
- Delivered technical enablement and training sessions for internal and partner teams.
- Enterprise media clients (Disney, NHK, Shaw Media, Corus) | Online video streaming SaaS.
Product Manager - Digital Marketing & Video Analytics
Adobe Systems
Bucharest / Vienna
11.2009 - 12.2013
- Drove integration of Omniture's analytics and Day Software's CMS products into Adobe's suite, laying the foundation for Adobe's transition into a digital marketing leader.
- Led cross-functional 'tiger teams' delivering four high-impact desktop-to-SaaS integrations on accelerated timelines.
- Defined strategy and roadmap for Video Analytics - Adobe's first solution to measure engagement and monetization for streaming content.
- Partnered with UX, technical architects, and early-adopter clients to validate product-market fit.
- Presented product milestones to executive leadership and industry audiences, helping position Adobe as a pioneer in digital marketing analytics.
- Contributed to accelerated cross-selling of Adobe + Omniture + CQ5 portfolios, driving multiple 6-figure enterprise deals and significantly increasing ARR.
- Integration of Omniture & Day Software into Adobe ecosystem.
Program Manager - User Community SaaS Initiatives
Adobe Systems
Bucharest
09.2006 - 11.2009
- Conceptualized and launched Adobe Community Help and Cookbooks, pioneering hybrid (desktop + SaaS) experiences for user documentation and peer knowledge sharing.
- Managed project plans, dependencies, and global stakeholder communication across distributed teams.
- Evaluated and repositioned internal seed projects (an AI-powered news reader and a JavaScript editor) for portfolio alignment.
- Supported scaling of the local R&D team from 30 to 500 employees by contributing to hiring and onboarding processes.
- Following Adobe's acquisition of InterAKT Online, helped integrate startup operations and launch Adobe's first SaaS-based user community products.
Product Manager - Web Application Tools
InterAKT Online
Bucharest
01.2006 - 09.2006
- Defined and launched a rapid-application-development toolkit enabling designers and developers to build interactive web applications visually (early no-code concept).
- Led end-to-end product definition and launch within 8 months, generating six-figure revenue in the first month.
- Collaborated with marketing, sales, and R&D teams to position the product as an early forerunner in visual web development tools.
Documentation Manager / Technical Writer
InterAKT Online
Bucharest
07.2003 - 12.2005
- Built and led documentation function for developer tools, standardizing processes and authoring technical manuals, tutorials, marketing collateral and knowledge bases that improved customer onboarding time by >30% and support efficiency by 40%.
- Managed a team of 4 technical writers.
Education
MBA - Entrepreneurship & Innovation
01.2013
BA - Political Science
01.2007
BSc - Computer Science
01.2005
Skills
- Product Strategy & Leadership
- Roadmap Definition
- Product Vision
- Go-to-Market Planning
- Prioritization Frameworks
- Stakeholder Alignment
- Customer-Centric Design
- OKRs & KPIs
- Business Case Development & ROI Analysis
- Product Discovery
- Competitive Analysis
- User Research
- Growth Metrics
- NPS
- Execution & Delivery
- Agile & Scrum Methodologies
- Cross-Functional Collaboration
- User Experience & Design Thinking
- Product Lifecycle Management
- Data-Driven Decision Making
- Experimentation & A/B Testing
- Continuous Improvement
- Lean Startup Methodology
- Pragmatic Framework
- Technical Skills
- SaaS Platforms
- Multi-Tenant Systems
- Identity & Access Management
- MFA
- SSO
- Cybersecurity
- Analytics & Reporting
- Jira
- Confluence
- Figma
- Aha!
- MindMeister
- API integrations
Languages
English
German
Romanian
French
Custom Section
- Co-inventor - 'Methods and Systems for Community-Based Content Aggregation'
- Co-inventor - 'System for Efficient Instrumentation of Web Sites for Visitor Interaction Tracking.'
Interests
Public speaking
Storytelling
Creative writing
Financial investment
Psychology
Timeline
Senior Product Manager - Supplier Experience - JAGGAER
01.2021 - 11.2025
Customer Success Manager - Adobe Primetime - Adobe
01.2014 - 02.2018
Founder & Product Lead - Good Living Boutique Hotel & Guided Tours
12.2013 - 12.2020
Product Manager - Digital Marketing & Video Analytics - Adobe Systems
11.2009 - 12.2013
Program Manager - User Community SaaS Initiatives - Adobe Systems
09.2006 - 11.2009
Product Manager - Web Application Tools - InterAKT Online
01.2006 - 09.2006
Documentation Manager / Technical Writer - InterAKT Online
07.2003 - 12.2005
University of Bucharest - BA, Political Science
Polytechnic University of Bucharest - BSc, Computer Science
WU Executive Academy (Vienna University of Economics & Business) - MBA, Entrepreneurship & Innovation