Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Marlena Mika

Marlena Mika

Bestwinka

Summary

Reliable cabin crew professional with wealth of expertise in airline industry. Offering superb work ethic and motivated, service-driven personality.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Cabin Crew Member

Ryanair (Buzz)
2023.04 - Current
  • Responded to passenger emergencies to provide first aid.
  • Advised passengers of flight regulations to maximize safety and security.
  • Used excellent customer service skills in addressing passengers' needs.
  • Improved teamwork among crew members by actively participating in debriefings and sharing constructive feedback after each flight.
  • Demonstrated knowledge of aircraft safety features and emergency equipment.

Ground Handling Agent

LS Airport Services
2022.05 - 2023.03
  • Verified documentation and condition of freight to assure quality standards were achieved.
  • Addressed any discrepancies in weight-and-balance documentation for aircraft prior to departure, ensuring compliance with regulatory requirements for safe operation.
  • Streamlined the organization of passenger queues during peak hours to expedite check-in procedures and reduce wait times.

Musician

Community Cultural Center
2013.02 - 2022.06

Manager

Rock And Roll Tattoo And Piercing
2021.07 - 2022.03
  • Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
  • Developed and maintained relationships with customers and suppliers through account development.

Math Tutor

Tutoring Center "Korepetytor"
2019.09 - 2021.06
  • Increased students'' test scores through focused exam preparation and review of key concepts.
  • Maintained records of student assessments, tutoring activities and results.
  • Fostered and maintained strong and trusting rapport with students to promote positive learning experiences.

Education

Engineer -

University Of Technology And Humanities
Bielsko - Biała
02.2023

High School Diploma -

Michał Kalecki School Of Economics
Bielsko - Biała
05.2019

Skills

  • Safety Procedures
  • Team Collaboration
  • Passenger Interaction
  • Aviation regulations
  • Quality Assurance
  • Flight safety
  • Meetings and presentations
  • Safety Demonstrations

Certification

  • Licensed Internal Auditor

Timeline

Cabin Crew Member

Ryanair (Buzz)
2023.04 - Current

Ground Handling Agent

LS Airport Services
2022.05 - 2023.03

Manager

Rock And Roll Tattoo And Piercing
2021.07 - 2022.03

Math Tutor

Tutoring Center "Korepetytor"
2019.09 - 2021.06

Musician

Community Cultural Center
2013.02 - 2022.06

Engineer -

University Of Technology And Humanities

High School Diploma -

Michał Kalecki School Of Economics
  • Licensed Internal Auditor
Marlena Mika