Summary
Overview
Work History
Education
Skills
Languages
References
Certification
Timeline
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Martin Antali

Martin Antali

Digital Technology Leadership Program (DTLP)
Budapest,BU

Summary

Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Overview

7
7
years of professional experience
3
3
years of post-secondary education
1
1
Certification
3
3
Languages

Work History

Digital Technology Leadership Program (DTLP)

GE Vernova
2023.02 - Current

The Digital Technology Leadership Program (DTLP) is a 2-years long program where members take part in 4 different, each 6 months long rotations to gain exposure to the different business and IT segments of the company, while learning from senior IT leaders and acquiring essential leadership skills through a defined curriculum and on-hands experiences.

1st Rotation

Races Parts & Services Lean Improvements Project Manager

  • Identified and carrier out lean system and process improvements in Races ERP Services domain
  • Led SIT and UAT for Lifespan and MTM integration
  • Reworked SLA reporting methodologies for number of Offshore Wind applications

2nd Rotation

Junior Technical Product Manager

  • Created and executed RenTM NAM functional test cases
  • Built RenTM wiki structure to support all regions
  • Access Management (SoD) setup for RenTM and Wiki

3rd Rotation

PC Supply Chain Ops - Transition & Separation

  • Implementing GE Vernova PC as a Service (PCaaS)
  • Coordination of country-level device supply chain transitions
  • Leading smart locker implementation
  • Technical consulting for Service Desk transition

Service Desk Associate II

GE Corporate
7 2021 - 2023.02
  • Certified Dell technician for customer / business cases, responsible for managing OEM warranty claims
  • Identifying areas for process improvement and proposing ideas to achieve them.
  • Participating in discussions around new process implementations.

Service Desk Associate

GE Corporate
2019.11 - 2021.07
  • Configuring operating systems and using remote desktop connections to provide immediate support.
  • Research and identify solutions to software and hardware issues
  • Properly escalate unresolved issues to appropriate internal teams (e.g. software developers)
  • Prioritize and manage several open issues at the same time

Senior IT Service Desk Analyst

Avis Budget Group BSC Kft
2019.04 - 2019.11
  • In addition to the original responsibilities, handled escalations received from customers, actively worked on knowledge management while being dedicated to new joiner mentoring
  • Approved, monitored ad was responsible for outage reporting.

IT Service Desk Analyst

Avis Budget Group BSC Kft
2017.11 - 2019.04
  • Receive incoming IT related queries and issues via email or telephone and accurately register their details
  • Provide “First Time Fix” resolution for problems wherever possible and where necessary ensure that issues are effectively allocated to the relevant Resolver Group required
  • Update customers on progress of problem resolution as and when required

Education

GED -

Táncsics Mihály Gimnázium
Orosháza
2001.04 -

Bachelor of Arts - American Studies

University of Szeged
Szeged
2014.09 - 2017.06

Skills

Systems Thinking

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Languages

Hungarian
Hungarian - Native
English - Fluent

References

References available upon request

Certification

ISTQB Foundational Level

Timeline

ISTQB Foundational Level

2024-01

Digital Technology Leadership Program (DTLP)

GE Vernova
2023.02 - Current

Service Desk Associate

GE Corporate
2019.11 - 2021.07

Senior IT Service Desk Analyst

Avis Budget Group BSC Kft
2019.04 - 2019.11

IT Service Desk Analyst

Avis Budget Group BSC Kft
2017.11 - 2019.04

Bachelor of Arts - American Studies

University of Szeged
2014.09 - 2017.06

GED -

Táncsics Mihály Gimnázium
2001.04 -

Service Desk Associate II

GE Corporate
7 2021 - 2023.02
Martin AntaliDigital Technology Leadership Program (DTLP)