Summary
Overview
Work History
Skills
Work Availability
Timeline
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Melissa Kolirioti

Melissa Kolirioti

Waiter
Alexandroupoli,7

Summary

Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.

Overview

6
6
years of professional experience
3
3
Languages

Work History

Head Waiter

Demilmar
Santorini
03.2023 - 08.2024
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Bussed tables during busy periods to assist staff and quickly turn over tables.
  • Greeted new customers, discussed specials, and took drink orders.
  • Managed food resources, memorized orders, and coordinated customer service.
  • Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Stayed up-to-date on menu changes to help customers make food choices.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Folded napkins and prepared silverware sets to provide adequate supply for host station.
  • Trained staff members on use of POS system.

Waiter's Assistant

See You
Obergurgl
10.2023 - 03.2024

Head Waiter

Argo
Alexandroupoli
09.2018 - 01.2022

Skills

Upselling techniques

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Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Waiter's Assistant

See You
10.2023 - 03.2024

Head Waiter

Demilmar
03.2023 - 08.2024

Head Waiter

Argo
09.2018 - 01.2022
Melissa KoliriotiWaiter