Mihaela Marinova
Varna,03
Summary
I am a 20-year-old graduate of German High School in Varna, Bulgaria, with a passion for sports and travel. 11 years of soccer training have given me strong teamwork, discipline and leadership skills. Professionally, I am attracted to the hotel industry because it allows me to connect with different people and create unforgettable experiences. I thrive in an environment where attention to detail and collaboration are paramount, fostering both individual and collective growth. I will be able to expand my knowledge and skills and bring key strengths such as rational thinking, proactivity, reliability and strong organizational skills to every task.
Overview
1
1
year of professional experience
Work History
Duty Manager
Hotel Koral
06.2024 - 09.2024
- Company Overview: Hotel Koral is a family hotel, located in a beautiful natural park near the Black Sea coast
- It's a four star hotel with a restaurant with a 150-seat capacity
- Staff management and supervision-Supervised and coordinated team to provide guidance and support and maximize performance.
- Operations oversight
- Training and development-Mentored and supported junior staff members to apply best practices and follow procedures.
- Liaison with the senior manager
- Event coordination
- Contact: Rozalina Petrova - General Manager
- Email: office@hotel-Koral.com
Front Desk Receptionist
Hotel Koral
05.2024 - 09.2024
- Greeting and welcoming guests-Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Check-in and Check-out services-including collecting payments and completed data entry and filling to keep records updated for easy retrieval
- Scheduled, coordinated and confirmed appointments and meetings.
- Coordination with other departments
- Contact Person-Rozalina Petrova-General Manager
- Email:office@hotel-Koral.com
Waitress
Hotel Koral
06.2023 - 09.2023
- Company Overview: Hotel Koral is a family hotel, located in a beautiful natural park near the Black Sea coast
- It's a four star hotel with a restaurant with a 150-seat capacity
- Welcoming and assisting customers
- Restocking and organizing
- Customer service
- Maintaining cleanliness-Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Contact: Rozalina Petrova - General Manager
- Email: office@hotel-Koral.com
Education
Tourism and Leisure Managment - Business Mathematics, Data Analysis, Business Statistics, Accounting, Marketing, Event Management, Destination Management, Hospitality Management
IMC University of Applied Sciences Krems
10.2024
5th Language High School - German, English, Mathematics, Informatics, Philosophy, Chemistry, Physics, Biology
High School "Yoan Ekzarh"
05.2023
Skills
- Problem Solving
- Adaptability
- Leadership
- Attention to Detail
- Proactive
- Time Management
- Team Collaboration
- Customer Service
Languages
English
German
Spanish
Hobbies and Interests
- Sports
- Traveling
- Music
Personal Information
Age: 20
Timeline
Duty Manager
Hotel Koral
06.2024 - 09.2024
Front Desk Receptionist
Hotel Koral
05.2024 - 09.2024
Waitress
Hotel Koral
06.2023 - 09.2023
5th Language High School - German, English, Mathematics, Informatics, Philosophy, Chemistry, Physics, Biology
High School "Yoan Ekzarh"
Tourism and Leisure Managment - Business Mathematics, Data Analysis, Business Statistics, Accounting, Marketing, Event Management, Destination Management, Hospitality Management
IMC University of Applied Sciences Krems
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