Mohammad Hosseini
Vienna
Summary
Eager to learn, always delivers
Overview
12
12
years of professional experience
9
9
years of post-secondary education
4
4
Languages
Work History
Office Assistant
Terra Italia
11.2023 - 03.2024
- Tracking orders through analytical and administrative systems (Microsoft office/Excel)
- Effective communication with customers and suppliers
- Handling correspondence through emails, calls, and letters
- Keeping records and receipts in order
- Setting up meetings in a professional manner
IT Specialist
Peter Drucker Society Europe
08.2021 - 11.2023
- Hosting international forums at the Hofburg and online through Zoom
- Creating and sending out weekly newsletters
- General IT Support for the whole company
- Responding to support requests from end-users and patiently walking individuals through troubleshooting tasks.
Barista
Starbucks Coffee Austria GmbH
10.2019 - 02.2020
- Maintaing and operating espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Cleaning counters, machines, utensils, and seating areas daily.
- Pleasantly interacting with customers during hectic periods to promote fun, positive environment.
- Training new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
Call Center Agent
M3 Multi-Media-Marketing GmbH
07.2019 - 08.2019
- Customer representation and outbound sales associate activities with focus on "Magenta" products
- Delivering exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Corporate Relations Coordinator
AIESEC University Of Vienna
09.2015 - 06.2016
- Event Management ("Youth to Business project 2016" Career Event)
- Cold Calling practices in order to acquire event partners
- Organization and management of meetings with business leaders, entrepreneurs, professors, and diplomats
- Collaboration with different departments and other AIESEC entities
- Organizational tasks and establishment of corporate culture
- Building relationships with participants and event leaders alike
English Teacher
Iranmehr Language Center
02.2012 - 01.2013
- Preparing comprehensive English curriculum for multiple classes.
- Leading interesting and diverse group activities to engage students in course material.
- Planning dynamic lessons to increase student comprehension of books and literary concepts.
- Preparing and implemening lesson plans covering required course topics.
Education
Master of Science - Business Administration
University of Vienna
Vienna, Austria 10.2021 - Current
Bachelor of Science - Business Administration
University of Vienna
Vienna, Austria 10.2015 - 03.2021
Bachelor of Science - Public Administration
Shahid Beheshti University
Tehran, Iran 08.2011 - 02.2013
Skills
Hays Sales Training
undefinedTimeline
Office Assistant
Terra Italia
11.2023 - 03.2024
Master of Science - Business Administration
University of Vienna
10.2021 - Current
IT Specialist
Peter Drucker Society Europe
08.2021 - 11.2023
Barista
Starbucks Coffee Austria GmbH
10.2019 - 02.2020
Call Center Agent
M3 Multi-Media-Marketing GmbH
07.2019 - 08.2019
Bachelor of Science - Business Administration
University of Vienna
10.2015 - 03.2021
Corporate Relations Coordinator
AIESEC University Of Vienna
09.2015 - 06.2016
English Teacher
Iranmehr Language Center
02.2012 - 01.2013
Bachelor of Science - Public Administration
Shahid Beheshti University
08.2011 - 02.2013
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