Tracking orders through analytical and administrative systems (Microsoft office/Excel)
Effective communication with customers and suppliers
Handling correspondence through emails, calls, and letters
Keeping records and receipts in order
Setting up meetings in a professional manner
IT Specialist
Peter Drucker Society Europe
08.2021 - 11.2023
Hosting international forums at the Hofburg and online through Zoom
Creating and sending out weekly newsletters
General IT Support for the whole company
Responding to support requests from end-users and patiently walking individuals through troubleshooting tasks.
Barista
Starbucks Coffee Austria GmbH
10.2019 - 02.2020
Maintaing and operating espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
Cleaning counters, machines, utensils, and seating areas daily.
Pleasantly interacting with customers during hectic periods to promote fun, positive environment.
Training new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
Call Center Agent
M3 Multi-Media-Marketing GmbH
07.2019 - 08.2019
Customer representation and outbound sales associate activities with focus on "Magenta" products
Delivering exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Corporate Relations Coordinator
AIESEC University Of Vienna
09.2015 - 06.2016
Event Management ("Youth to Business project 2016" Career Event)
Cold Calling practices in order to acquire event partners
Organization and management of meetings with business leaders, entrepreneurs, professors, and diplomats
Collaboration with different departments and other AIESEC entities
Organizational tasks and establishment of corporate culture
Building relationships with participants and event leaders alike
English Teacher
Iranmehr Language Center
02.2012 - 01.2013
Preparing comprehensive English curriculum for multiple classes.
Leading interesting and diverse group activities to engage students in course material.
Planning dynamic lessons to increase student comprehension of books and literary concepts.
Preparing and implemening lesson plans covering required course topics.
Magazziniere addetto alla logistica at Job Italia Spa per Schnellecke Italia S.R.L. presso Automobili LamborghiniMagazziniere addetto alla logistica at Job Italia Spa per Schnellecke Italia S.R.L. presso Automobili Lamborghini