Tracking orders through analytical and administrative systems (Microsoft office/Excel)
Effective communication with customers and suppliers
Handling correspondence through emails, calls, and letters
Keeping records and receipts in order
Setting up meetings in a professional manner
IT Specialist
Peter Drucker Society Europe
2021.08 - 2023.11
Hosting international forums at the Hofburg and online through Zoom
Creating and sending out weekly newsletters
General IT Support for the whole company
Responding to support requests from end-users and patiently walking individuals through troubleshooting tasks.
Barista
Starbucks Coffee Austria GmbH
2019.10 - 2020.02
Maintaing and operating espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
Cleaning counters, machines, utensils, and seating areas daily.
Pleasantly interacting with customers during hectic periods to promote fun, positive environment.
Training new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
Call Center Agent
M3 Multi-Media-Marketing GmbH
2019.07 - 2019.08
Customer representation and outbound sales associate activities with focus on "Magenta" products
Delivering exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Corporate Relations Coordinator
AIESEC University Of Vienna
2015.09 - 2016.06
Event Management ("Youth to Business project 2016" Career Event)
Cold Calling practices in order to acquire event partners
Organization and management of meetings with business leaders, entrepreneurs, professors, and diplomats
Collaboration with different departments and other AIESEC entities
Organizational tasks and establishment of corporate culture
Building relationships with participants and event leaders alike
English Teacher
Iranmehr Language Center
2012.02 - 2013.01
Preparing comprehensive English curriculum for multiple classes.
Leading interesting and diverse group activities to engage students in course material.
Planning dynamic lessons to increase student comprehension of books and literary concepts.
Preparing and implemening lesson plans covering required course topics.
Education
Master of Science - Business Administration
University of Vienna
Vienna, Austria
2021.10 - Current
Bachelor of Science - Business Administration
University of Vienna
Vienna, Austria
2015.10 - 2021.03
Bachelor of Science - Public Administration
Shahid Beheshti University
Tehran, Iran
2011.08 - 2013.02
Skills
Hays Sales Training
undefined
Timeline
Office Assistant
Terra Italia
2023.11 - 2024.03
Master of Science - Business Administration
University of Vienna
2021.10 - Current
IT Specialist
Peter Drucker Society Europe
2021.08 - 2023.11
Barista
Starbucks Coffee Austria GmbH
2019.10 - 2020.02
Call Center Agent
M3 Multi-Media-Marketing GmbH
2019.07 - 2019.08
Bachelor of Science - Business Administration
University of Vienna
2015.10 - 2021.03
Corporate Relations Coordinator
AIESEC University Of Vienna
2015.09 - 2016.06
English Teacher
Iranmehr Language Center
2012.02 - 2013.01
Bachelor of Science - Public Administration
Shahid Beheshti University
2011.08 - 2013.02
Similar Profiles
Giuseppe CapotortoGiuseppe Capotorto
Magazziniere addetto alla logistica at Job Italia Spa per Schnellecke Italia S.R.L. presso Automobili LamborghiniMagazziniere addetto alla logistica at Job Italia Spa per Schnellecke Italia S.R.L. presso Automobili Lamborghini