Summary
Overview
Work History
Education
Skills
Certification
Languages
INTERESTS
Timeline
Generic
Mohammed Alrifaae

Mohammed Alrifaae

Vienna

Summary

An energetic person who is passionate, knowledgeable, and committed to excellence in the hospitality field. Quick to think on my feet and can work well under pressure without compromising on quality. Exceptional team-working skils, always willing to go above and beyond to deliver amazing customer service.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Dental Technician

Bergkirchner
2022.03 - Current
  • Mixed porcelain and other materials for tooth molds used in offices and laboratories with high-quality and accurate results.
  • Tested completed appliances for functionality before shipping them to patients or dental offices.
  • Completed repairs on various types of apparatus, monitoring work closely to maintain accuracy and meet patient needs.
  • Completed detailed models of patients' mouths to create accurate devices.

Hotel Waiter

Intercontinental Hotels Group
2021.10 - 2022.03
  • Prepared special services for guests such as honeymoon and other romantic packages.
  • Verified accuracy and quality of orders before delivery.
  • Met guests' needs by delivering meals and snacks and retrieving additional items.
  • Answered detailed questions about menu items, contents and preparation methods to help guests make informed decisions.

Crew Team Member

Mc Donalds
2021.03 - 2021.09
  • Took orders, prepared meals, and collected payments.
  • Worked well with teammates and accepted coaching from management team.
  • Trained new team members on procedures, customer service, and sales techniques.
  • Escalated problems or complaints to relevant supervisor or manager for resolution.

Dental Technician

BSI
2020.11 - 2021.03
  • Completed detailed models of patients' mouths to create accurate devices.
  • Built and shaped wax teeth for patient replacements after reading and double-checking prescriptions and patient needs.

Cashier

IKEA
2020.04 - 2020.10
  • Helped customers complete purchases, locate items, and join reward programs.
  • Welcomed customers and helped determine their needs.
  • Addressed customer needs and made product recommendations to increase sales.
  • Identified and resolved discrepancies and errors in customer accounts.

Education

Dental Technology

Academia Dental Technician
Vienna
09.2023

Skills

  • Customer Service
  • Time Management
  • Teamwork and Collaboration
  • Issue Resolution
  • Flexible Work Schedule

Certification

  • Cambridge English certificate in ESOL international
  • Customer Care Skills
  • CDT - Certified Dental Technician

INTERESTS

  • Sports
  • Travel
  • Cooking

Timeline

Dental Technician

Bergkirchner
2022.03 - Current

Hotel Waiter

Intercontinental Hotels Group
2021.10 - 2022.03

Crew Team Member

Mc Donalds
2021.03 - 2021.09

Dental Technician

BSI
2020.11 - 2021.03

Cashier

IKEA
2020.04 - 2020.10

Dental Technology

Academia Dental Technician
  • Cambridge English certificate in ESOL international
  • Customer Care Skills
  • CDT - Certified Dental Technician
Mohammed Alrifaae