Mohammed Alrifaae
Vienna
Summary
An energetic person who is passionate, knowledgeable, and committed to excellence in the hospitality field. Quick to think on my feet and can work well under pressure without compromising on quality. Exceptional team-working skils, always willing to go above and beyond to deliver amazing customer service.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Dental Technician
Bergkirchner
2022.03 - Current
- Mixed porcelain and other materials for tooth molds used in offices and laboratories with high-quality and accurate results.
- Tested completed appliances for functionality before shipping them to patients or dental offices.
- Completed repairs on various types of apparatus, monitoring work closely to maintain accuracy and meet patient needs.
- Completed detailed models of patients' mouths to create accurate devices.
Hotel Waiter
Intercontinental Hotels Group
2021.10 - 2022.03
- Prepared special services for guests such as honeymoon and other romantic packages.
- Verified accuracy and quality of orders before delivery.
- Met guests' needs by delivering meals and snacks and retrieving additional items.
- Answered detailed questions about menu items, contents and preparation methods to help guests make informed decisions.
Crew Team Member
Mc Donalds
2021.03 - 2021.09
- Took orders, prepared meals, and collected payments.
- Worked well with teammates and accepted coaching from management team.
- Trained new team members on procedures, customer service, and sales techniques.
- Escalated problems or complaints to relevant supervisor or manager for resolution.
Dental Technician
BSI
2020.11 - 2021.03
- Completed detailed models of patients' mouths to create accurate devices.
- Built and shaped wax teeth for patient replacements after reading and double-checking prescriptions and patient needs.
Cashier
IKEA
2020.04 - 2020.10
- Helped customers complete purchases, locate items, and join reward programs.
- Welcomed customers and helped determine their needs.
- Addressed customer needs and made product recommendations to increase sales.
- Identified and resolved discrepancies and errors in customer accounts.
Education
Dental Technology
Academia Dental Technician
Vienna09.2023
Skills
- Customer Service
- Time Management
- Teamwork and Collaboration
- Issue Resolution
- Flexible Work Schedule
Certification
- Cambridge English certificate in ESOL international
- Customer Care Skills
- CDT - Certified Dental Technician
Languages
Arabic, German
Native language
English
Advanced
C1
Spanish
Beginner
A1
INTERESTS
- Sports
- Travel
- Cooking
Timeline
Dental Technician
Bergkirchner
2022.03 - Current
Hotel Waiter
Intercontinental Hotels Group
2021.10 - 2022.03
Crew Team Member
Mc Donalds
2021.03 - 2021.09
Dental Technician
BSI
2020.11 - 2021.03
Cashier
IKEA
2020.04 - 2020.10
Dental Technology
Academia Dental Technician
- Cambridge English certificate in ESOL international
- Customer Care Skills
- CDT - Certified Dental Technician
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