System and Process Expert
Performance Management bureau of Iran Railways
Tehran
10.2014 - 08.2019
- Business process modeling and improvement process.
- IT-based solutions (software, industrial automation) for mechanize identified processes
- Development of information resources, including forms, reports, rules, and methods for recording, storing, and processing information.
- Identify and develop key organizational process indicators (KPIs)
- Measuring indicators and preparing management reports
- Assessing and defining improvement projects.
- Monitoring and controlling the implementation of approved programs.
- Collaboration in strategy execution planning and execution via BSC
- Railway Excellence Award assessor
- Gathered, documented, and modeled data to assess business trends.
- Produced detailed and relevant reports for use in making business decisions.
- Restructured procedures through coordination with compliance director to create and execute projects.