Nadja Pasic
Student
Graz
Summary
Detailed Cleaning Assistant experienced at providing cleansing, sanitation and basic restoration services to maintain appearance, health and aesthetic value. Adept at addressing stains and damaged areas, finishing surfaces to restore to like-new condition. No-chore-too-small approach to removing and sanitizing wastebaskets, toilets and sinks. Experienced understanding of basic repairs, replacements and fixes to keep office operations running effectively. Results-driven [Job Title] excels in any position or environment using solid skills and past experience. Collaborates with others to meet deadlines and goals. Communicates effectively with co-workers and customers.
Overview
2
2
years of professional experience
5
5
Languages
Work History
Cleaning Assistant
Individual Clients
01.2022 - Current
- Received consistent positive feedback from supervisors for attention to detail and adherence to company standards.
- Implemented new organizational techniques that streamlined daily tasks and improved overall workflow efficiency.
- Handled sensitive materials responsibly when dealing with confidential documents during office cleanings.
- Performed deep-cleaning tasks on carpets, upholstery, and hard floors using specialized equipment and techniques for optimal results.
- Contributed to a safe working environment by adhering to safety protocols during all tasks, reducing workplace accidents.
- Changed HVAC, vacuum and other filters to maintain machine efficiency.
- Wiped windows, tables and other surface areas to eliminate dust and residue and increase aesthetic value.
- Mopped and vacuumed floors to remove residue and restore finished appearance.
- Removed trash, debris and other waste materials from premises.
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
Retail Sales Associate
Butik "Enea" Bihac
06.2023 - 09.2023
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Collaborated with team members to meet and exceed monthly sales targets consistently.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained clean sales floor and straightened and faced merchandise.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Listened to customer needs and desires to identify and recommend optimal products.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Waitress
Caffe Bar "Podroom"
04.2023 - 06.2023
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Collaborated with team members to ensure seamless guest experiences and resolve any issues promptly.
- Streamlined order processing for increased efficiency through clear communication with kitchen staff.
- Greeted new customers, discussed specials, and took drink orders.
- Contributed to inventory management by monitoring stock levels and notifying management when supplies were low.
Education
High School Diploma -
JU Gimnazija "Bihac"
Bihac, Bosnia And Herzegowina 04.2001 -
Skills
Laundry services
Chemical Handling
Upholstery Cleaning
Stain Removal
Window Cleaning
Kitchen Cleaning
Housekeeping
Health and Safety Regulations
Flexible Schedule
Self Motivation
Professionalism
Problem-solving aptitude
Strong Work Ethic
Safety Standards and Protocols
Team Collaboration
Decision-Making
Active Listening
Timeline
Retail Sales Associate
Butik "Enea" Bihac
06.2023 - 09.2023
Waitress
Caffe Bar "Podroom"
04.2023 - 06.2023
Cleaning Assistant
Individual Clients
01.2022 - Current
High School Diploma -
JU Gimnazija "Bihac"
04.2001 -