NADJA UNTERLUGGAUER
Leisach
Summary
Experienced administrative professional prepared for this role with strong background in office management, scheduling, and communication. Skilled in handling multiple tasks efficiently, ensuring smooth operations, and supporting executive teams. Team collaboration and adaptability to changing needs drive consistent achievement of organizational goals. Known for reliability and fostering positive work environment.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Retail Sales Worker
H12
02.2023 - 07.2023
- Managed cash register transactions accurately, maintaining accountability for all financial activities during shifts worked.
- Provided personalized recommendations based on customer preferences or specific needs.
- Ensured stock availability by regularly conducting inventory checks on popular items, reducing instances of missed sales opportunities due to out-of-stock products.
Administrative Assistant
Eder Spirotech GmbH
07.2023 - Current
- Handled incoming mail and packages, distributing them to appropriate personnel.
- Updated databases and maintained records to keep information current.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
- Maintained inventory of office supplies and placed orders.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Assisted coworkers and staff members with special tasks on daily basis.
Administration Clerk
Kuenz Naturbrennerei GmbH
11.2021 - 10.2022
- Served as a reliable resource for colleagues seeking assistance with administrative tasks or office equipment troubleshooting needs.
- Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Informed and supported business leaders through consistent communication and administrative support duties.
- Processed incoming mail and packages, distributing them to appropriate staff.
- Handled phone calls and greeted visitors in a friendly and professional manner.
Secretary
Dolomiten Golf Osttirol
03.2021 - 10.2021
- Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
- Entered data into system and updated customer contacts with information to keep records current.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Managed filing system, entered data and completed other clerical tasks.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Collected payments for sales transactions and issued receipts for merchandise sales, greens fees and cart and club rentals.
- Provided expert knowledge on golf equipment, clothing, accessories, helping customers make informed purchasing decisions based on their specific needs or skill level.
- Streamlined the check-in process by efficiently managing tee times and reservations.
Education
Office Clerk - Business
Bundeshandelsakademie Lienz
Lienz07.2020
Hauptschule Egger-Lienz
Lienz07.2015
Volksschule Tristach
Tristach07.2011
Skills
- Computer skills
- Office administration
- Customer service
- Scheduling and calendar management
- Microsoft Office
- Administrative support
- Documentation and recordkeeping
- Appointment scheduling
- Mail handling
- Multi-line phone proficiency
- Scheduling
- Data organization
Certification
- Cambridge Certificate, Niveau B1
- FCE Certificate, Niveau B2
Languages
English
Advanced (C1)
Italian
Elementary (A2)
Soziales Engagement
- 11/2016 –05/2017 Schulprojekt „Zeit schenken“
- 10/2016 „72-h ohne Kompromisse“ – Roll on der Generationen
- 11/2014 Schnuppertag im Kindergarten Amlach
- 10/2014 „72-h ohne Kompromisse“ – SoLaLi
Sprachkurs
08/20162-wöchiger Englischsprachkurs auf Malta, Niveau B1-2
Timeline
Administrative Assistant
Eder Spirotech GmbH
07.2023 - Current
Retail Sales Worker
H12
02.2023 - 07.2023
Administration Clerk
Kuenz Naturbrennerei GmbH
11.2021 - 10.2022
Secretary
Dolomiten Golf Osttirol
03.2021 - 10.2021
Office Clerk - Business
Bundeshandelsakademie Lienz
Hauptschule Egger-Lienz
Volksschule Tristach
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