Naser Al Shaka

• Managing, comtrolling and developing new areas of business in the field of e-commerce, real estae, financial markets and other group's activities.

• This included marketing, sales, purchase, data analysis, products and logistics transactions.

•. Reporting to the owners and investors about the daily operation of financial trading .

• Oversaw daily operations across multiple departments, ensuring seamless coordination and efficient execution of tasks.
• Defined, implemented, and revised operational policies and guidelines.
• Negotiated with vendors, suppliers and other stakeholders to acquire mutually beneficial contracts and agreement.
• Oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity.

• Reduced manual data entry errors by designing and deploying automated ETL processes to transform raw data into usable formats.
• Contributed to overall organizational growth through continuous improvement of data analytics capabilities and processes.
• Analyzed large amounts of data to identify trends and find patterns, signals and hidden stories within data.
• Assessed large datasets, drew valid inferences and prepared insights in narrative or visual forms.
• Used business objects, business intelligence and other reporting tools to extract data from data solutions and data warehouses.
• Optimized data access and storage to improve performance of analytics systems.

• Negotiated contracts and product prices by collaborating with vendors and developers.
• Built relationships with clients to establish new contracts.
• Streamlined internal processes by identifying areas for improvement and implementing changes to increase efficiency.
• Used key metrics and prepared reports for senior management to monitor performance of commercial activities.
• Strengthened client relationships through regular communication and timely resolution of issues, leading to increased customer satisfaction.
• Evaluated and improved sales processes, leading to a more streamlined approach that maximized revenue generation opportunities.

• Managed a successful sales team, consistently achieving and exceeding monthly sales targets.
• Expanded market share through effective prospecting, lead generation, and negotiation skills.
• Established strong relationships with key clients, resulting in increased customer retention and satisfaction.
• Established strong relationships with major accounts and key decision-makers to increase sales in designated territory.
• Provided exceptional customer service to existing clients through regular communication and prompt resolution of issues or concerns raised by them.
• Increased sales revenue by developing and implementing strategic sales plans for the assigned territory.

• Analyzed sales and marketing data for improved strategies.
• Conducted market research to identify new business opportunities and stay ahead of industry trends.
• Optimized sales processes, streamlining procedures for increased efficiency and better customer service.
• Improved brand visibility with well-executed promotional campaigns and engaging social media content.
• Managed sales promotions and marketing strategies on major social media sites.

• Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
• Increased sales by building strong customer relationships and providing excellent service.
• Helped customers locate products and checked store system for merchandise at other sites.
• Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.