Dejan Radic
Frontend Developer
Belgrade
Summary
Adept Frontend Developer with a proven track record at NCR, enhancing user engagement through intuitive interfaces and robust software solutions. Mastered JavaScript and Vue, alongside exceptional problem-solving skills, to drive project success and product stability. Continuously evolved through self-study and professional development, showcasing a commitment to excellence and innovation in technology.
Overview
7
7
years of professional experience
2
2
Languages
Work History
Frontend Developer & SW Packager
NCR Atleos
Belgrade
2022.06 - Current
- Designed intuitive user interfaces, resulting in increased customer satisfaction and engagement.
- Contributed innovative ideas during brainstorming sessions, driving project success through creative problem solving.
- Debugged complex software issues, leading to more stable product release.
- Continuously updated skills through training courses, workshops, and self-study—staying current on industry trends and emerging technologies.
- Optimizing remote software deployment by introducing batch scripting for over 150 customers.
ATM & ITM SW Support Specialist Team Lead
NCR
2020.03 - 2022.06
- Delivered exceptional remote support services by leveraging advanced diagnostic tools and methodologies.
- Providing exceptional software support for over 150 USA banks.
- Analyzing install, trace, event, and activity logs.
- Making shift schedules for agents.
HW Technical Support Specialist
NCR
Belgrade
2019.05 - 2020.03
- Conducted regular system maintenance tasks, ensuring optimal performance and minimizing downtime for end users.
- Providing hardware support for field technicians in USA who were
working on POS terminal replacement in Dunking Donuts franchise. - Making configurations for POS terminals, Verifone payment terminals, and other peripherals.
- One of two people from team who were working on escalations with regional managers and franchise owners.
- Improved customer satisfaction by efficiently resolving technical issues and providing timely support
- Managed over 40 customer calls per shift.
Frontend Developer
Freelance
Belgrade
2018.04 - 2019.03
- Utilized HTML, CSS, and JavaScript to create visually appealing and responsive web pages that met client requirements.
Junior Front End Developer
Mini STUDIO Publishing Group
Belgrade
2017.06 - 2018.04
- Worked closely alongside UX/UI designers to create seamless and visually appealing user interfaces by translating wireframes into functional HTML, CSS, and JavaScript code.
- Troubleshot issues reported by end-users, providing timely resolutions that minimized downtime or disruption of service to customers.
- Maximized website performance by identifying inefficiencies in JavaScript, CSS, and HTML code, then making targeted adjustments.
- Worked with art directors, project managers, and designers to create and maintain internal and client projects.
- Managed over 20 web sites on weakly bases.
Education
Some College (No Degree) -
University of Belgrade Faculty of Law
BelgradeHigh School Diploma -
Deveta Gimnazija "Mihajlo Petrovic Alas"
Belgrade 2001.04 -
Skills
Javascript
JS Frameworks: Vue, React
CSS3
HTML5
Batch Scripting
Timeline
Frontend Developer & SW Packager
NCR Atleos
2022.06 - Current
ATM & ITM SW Support Specialist Team Lead
NCR
2020.03 - 2022.06
HW Technical Support Specialist
NCR
2019.05 - 2020.03
Frontend Developer
Freelance
2018.04 - 2019.03
Junior Front End Developer
Mini STUDIO Publishing Group
2017.06 - 2018.04
High School Diploma -
Deveta Gimnazija "Mihajlo Petrovic Alas"
2001.04 -
Some College (No Degree) -
University of Belgrade Faculty of Law
Similar Profiles
Meena RedkarMeena Redkar
Business Operations Sr.Analyst-MS Global PMO at NCR Corporation India Pvt Ltd (NCR Atleos)Business Operations Sr.Analyst-MS Global PMO at NCR Corporation India Pvt Ltd (NCR Atleos)
Ron FennerRon Fenner
Field Service Technician at NCR ATLEOSField Service Technician at NCR ATLEOS
Amrita SinhaAmrita Sinha
DATA ENGINEER at NCR AtleosDATA ENGINEER at NCR Atleos