Nelli Ghazaryan

As an event coordinator at AGBU, I was responsible for the planning, organization, and implementation of a variety of events and activities that promoted our purpose and engaged our community. I collaborated closely with our team to design and execute outstanding experiences ranging from cultural events to fundraising galas. My attention to detail, organizational abilities, and enthusiasm for community participation all contributed to AGBU's activities' overall success.

My responsibilities included assisting students with application processes, providing guidance on program requirements, and managing communications between partner institutions. I organized orientation sessions, facilitated cultural exchange activities, and handled logistical arrangements for incoming and outgoing students. Additionally, I maintained accurate records, prepared reports, and ensured compliance with program guidelines.

As a Business Department Assistant at LCC International University, I was responsible for ensuring that the Business Department operated properly. This role combines administrative duties with academic support, ensuring that instructors, students, and staff have the resources and help they need to succeed academically. I was responsible for coordinating department schedules, conducting mail, and keeping office supplies for the Business Department. Assisting students with queries, registration, and course scheduling, as well as creating a positive academic experience for them. Furthermore, my responsibilities included typical office work such as filing, copying, and ensuring the departmental office was orderly and efficient.

As an intern at Opatrip's Management, Sales, and Marketing Department, I gained hands-on experience in the dynamic disciplines of management, sales, and marketing in the travel and hotel business. This internship provided me with excellent insights into company operations, customer relationship management, and marketing tactics, helping me acquire the skills necessary for a successful future in these fields. I was in charge of performing market research on trends, rivals, and client preferences to provide insights for marketing and sales initiatives. Additionally, I assisted the sales team with lead generation, sales prospecting, and client relationship management.

As a Customer Service Team Lead at CFA, I was ensuring customer satisfaction and resolving issues efficiently. I oversaw daily operations, trained and mentored team members, and implemented strategies to enhance service quality. I also made sure to motivate the team to stay calm and be more stress resistant during the rushes while at the same time ensured to help my coworkers do the job accurately and faster