Nur Hamad
Vienna
Summary
SharePoint Engineer with strong expertise in SharePoint administration and troubleshooting. Demonstrates high level of skill in team collaboration, problem-solving, and delivering results. Known for adaptability, reliability, and strong commitment to meeting changing needs. Proficient in SharePoint architecture, PowerShell scripting, and end-user support.
Overview
7
7
years of professional experience
Work History
SharePoint Software Engineer
Raiffeisen Informatik
03.2022 - Current
- Implementation using XML-based templates and PowerShell scripts
- Automation through periodic execution of the script via scheduled tasks
- Creation and modification of advanced PowerShell scripts
- Maintenance of SharePoint OnPrem 2019 environments (Dev/Test/Prod)
- Handling new customer requests for custom solutions
- Creation and configuration of Azure applications
- Conducting SharePoint migrations from SharePoint On-Prem 2019 to SharePoint Online using ShareGate and Power Automate Flow
- Development of customized script solutions to meet client requirements
- Adoption of agile methods in project management and collaboration
- Creation and maintenance of Power Automate flows
- Enhancement and maintenance of PnP Powershell based Provisioning Engine
- Consistently met project deadlines by effectively managing time and prioritizing tasks according to importance.
- Analyzed proposed technical solutions based on customer requirements.
- SharePoint Online/Teams End User support
- Developed reusable components that significantly reduced development effort on multiple projects.
Field Support
WienIT
01.2021 - 12.2021
- Delivery, relocation, installation of desktop PCs, laptops, printers, and special hardware
- On-site support for user inquiries, malfunctions, and media technology rooms in the branches and directly on site
- Troubleshooting both by phone and remotely, as well as independent appointment organization with users for troubleshooting
- Execution of software and hardware configuration, error analysis, and updates
- IT cabling of PC workstations and 2nd level remote support
- Participation in various IT projects
- Enhanced customer satisfaction by providing timely and efficient field support services.
System Administrator
Telepower
06.2019 - 01.2021
- Import/export of data deliveries
- Creation of new projects
- Creating MySQL queries
- Maintenance of IT devices
- Creating MS SQL databases
- Backups, maintenance of the domain controller
- Setting up remote access
Callcenter Agent
Telepower
09.2018 - 01.2019
- Outbound Telephony on behalf of A1
Education
Informatik -
HTL Wien West Abendschule
01.2021
Technische Informatik -
HTL Donaustadt Abendschule
02.2020
Medientechnik -
HTL Donaustadt
07.2019
Softwareentwicklung -
Diplom Lehrgang JAVA
01.2019
Skills
- Python
- SharePoint Online
- SharePoint OnPrem
- PowerShell
- Java
- C
- HTML
- MySQL
- Windows Server
- Microsoft Office
- Power Automate
- Power Apps
- Copilot
Languages
English
Full Professional
German
Native or Bilingual
Arabic
Professional Working
Timeline
SharePoint Software Engineer
Raiffeisen Informatik
03.2022 - Current
Field Support
WienIT
01.2021 - 12.2021
System Administrator
Telepower
06.2019 - 01.2021
Callcenter Agent
Telepower
09.2018 - 01.2019
Softwareentwicklung -
Diplom Lehrgang JAVA
Informatik -
HTL Wien West Abendschule
Technische Informatik -
HTL Donaustadt Abendschule
Medientechnik -
HTL Donaustadt
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