Oana Mihailescu
Agile Coach
Vienna,9
Summary
I have more than 11 years of experience in leading big cross border IT projects in different industries. Experienced transformation coach, with a hand-zone expertise in leading big teams to increase their delivery, performance and mindset. A very passionate and results driven person, with an optimistic approach on how to create success stories in shaping mindsets and collaborations. Enthusiastic professional trainer in developing personalized curricula.
Overview
14
14
years of professional experience
5
5
years of post-secondary education
Work History
Agile Coach
Bitpanda
Vienna
11.2021 - Current
- Achieved in bringing one of the core areas to become the most mature and autonomous teams from CPO ( 6 teams )
- Designed and delivered a personalized training for all Product audience in order to get an alignment and common knowledge regarding the most suitable way of working
- Designed and implemented an impediment process at organizational level so it can increase the visibility and resolution of the blockers
- Was responsible in growing the maturity of 30% of the AC team
- Contributed in creating a mature transformation model for CPO area
Agile Coach
Vodafone
Bucharest
09.2020 - 10.2021
- Designed and implemented the Agile adoption in CBU and organization level while coaching business teams, Product Owners, Scrum Masters and Leadership Team
- Managed SMs and helped them grow their knowledge in order to become servant leaders for the squads from the Growth Tribe
- Created and implemented several plans in order to optimize the way of working between departments which are working Agile and others Waterfall
- Improved the QBR process and aligned roles and responsibilities at squads/tribes and unit levels
- Led the Safe adoption at organizational level
Agile Coach
ING Tech
Bucharest
09.2018 - 09.2020
- Helped in building the entire agile coaches’ team in Tech RO and grew their knowledge to be able to support the entire organization (8 FTEs)
- Supported the Agile adoption in Tech RO while coaching development cross border teams, Product Owners, Scrum Masters and Leadership Team in a fast-moving environment
- Organized and facilitated ceremonies with top management in Obeya room (created and customized it, being the Obeya master)
- Organized and facilitated big events (Retrospectives, Pace, OKRs, Performance and Quality delivery, Mindset, Leadership)
- Worked in improving and changing organizational mindset
Service Level Manager and Agile Coach
ING Tech
Bucharest
01.2018 - 09.2018
- Responsible for coordinating the relationship and management of all BPs projects in the organization.
- Aligned services and deliverables between multiple parties and countries for different projects (tech and non tech ).
- Draw up, negotiated and managed SLA’s for all BPs in Tech RO
- Managed the SLM team to achieve the department’s OKRs
- Coached 3 teams to improve the Agile adoption by delivering and achieving their targets and deadlines
Client Engagement Manager
Rinf Tech
Bucharest
11.2016 - 12.2017
- Responsible for growing and developing the business for the biggest IT & Banking accounts from the company.
- Coordinated and managed to deliver one of the most important project for an UK National Transport company in time.
- Increased the business between 10%-20% for the top accounts
- Helped teams to change their way of working from Waterfall to Agile for some major projects
- Built and maintained productive relationship with customers.
Strategic Procurement Category Manager
HPE
bucharest
01.2015 - 11.2016
- Been the account manager for top suppliers in France, Spain & Romania and I was in charge to negotiate complex deals.
- Acted as an "advocate for change" and assisted in management of mitigating issues with stakeholders and suppliers..
- Managed and negotiated 30M $ project for governmental multinational organization
- Overachieved the personal annually target – 3M $
- Developed enablement plans and educational platforms for HPE employees.
- Organized events, trainings and fairs for all HPE Bucharest employees
Marketing Field Enablement Specialist
IBM
Bucharest
05.2014 - 12.2014
- Planned, managed and executed the cross brand enablement plan for around 1200 sellers to deliver on IBM’s promise to all clients.
- Developed enablement platforms for the sellers to understand the latest trends and engage with clients
- Planned and organized enablement events for top sellers, SMEs, brand leaders and VPs (managing around 50k € / event)
Field Marketing Specialist and Enablement Leader
IBM
Bucharest
10.2012 - 05.2014
- Managed corporate marketing and enablement education, overseeing a $ 400 K budget.
- Direct brand management, execution education leader, media relations, corporate positioning, product launches, advertising, sales collateral and tradeshows.
- Organized more than 100 events (part of organizing team for Roland Garros, major Y STG event with budget of 90 K, medium & small events, workshops, roadshow).
- Organized in Q2 2014, a successful roadshow in 10 cities in France with a $50 K budget
- Worked & coordinated around 150 sellers, brand managers, architects, FMLs & MSMs for the Q education.
- Leveraged strengths in cost-effective marketing management and vendor negotiations to an average of 15% under-budget/year.
Team Leader BPs and Service Client Analyst
HP
Bucharest
06.2011 - 09.2012
- The main activity was to outsource the data center from Eon to HP from all EMEA suppliers (verified and controlled more than 500 contracts )
- For a good process control & accomplishments in number of outsourced contracts, I became TL for the biggest HP outsourcing project.
- Managing a team formed by 10 persons from 2 centers ( GP Bucharest & Guadalajara )
VP in University Student Association
Romanian American University
Bucharest
10.2008 - 04.2011
- Planned and organized different types of events: educational workshops, fairs, annually proms, events, charitable actions for children, promoting the Erasmus scholarships, team-buildings, digital campaigns, university magazine.
- Part of the foundation team members for the student’s association
- Coordinated a group of 20 students for each action needed in the university
Selling Agent
Grawe
Bucharest
09.2009 - 06.2010
- Responsible for selling every month a number of insurances
- Explained and promoted company’s products.
- I overachieved the monthly target
- After 3 months I had a team formed by 6 sellers; I had to manage and to coordinate them
Education
Master of Science - Neuroscience
University of Bucharest
Bucharest 10.2021 - Current
Master of Science - Marketing & Management
Romanian American University
Bucharest 10.2010 - 06.2012
Bachelor of Science - International Relations And Affairs
Romanian American University
Bucharest 10.2007 - 06.2009
Associate of Science - International Relations And Affairs
Cergy Pontoise
Paris 01.2009 - 07.2009
Skills
Coaching
Communication
Negotiation
Problem solving
Interpersonal skills
Training and curricula
Timeline
Agile Coach
Bitpanda
11.2021 - Current
Master of Science - Neuroscience
University of Bucharest
10.2021 - Current
Agile Coach
Vodafone
09.2020 - 10.2021
Agile Coach
ING Tech
09.2018 - 09.2020
Service Level Manager and Agile Coach
ING Tech
01.2018 - 09.2018
Client Engagement Manager
Rinf Tech
11.2016 - 12.2017
Strategic Procurement Category Manager
HPE
01.2015 - 11.2016
Marketing Field Enablement Specialist
IBM
05.2014 - 12.2014
Field Marketing Specialist and Enablement Leader
IBM
10.2012 - 05.2014
Team Leader BPs and Service Client Analyst
HP
06.2011 - 09.2012
Master of Science - Marketing & Management
Romanian American University
10.2010 - 06.2012
Selling Agent
Grawe
09.2009 - 06.2010
Associate of Science - International Relations And Affairs
Cergy Pontoise
01.2009 - 07.2009
VP in University Student Association
Romanian American University
10.2008 - 04.2011
Bachelor of Science - International Relations And Affairs
Romanian American University
10.2007 - 06.2009