OJIYOMA MAUREEN AJAYI
Care Worker
Manchester
Summary
I am a versatile professional with experience in Healthcare, HR, and administrative roles, dedicated to enhancing business operations across diverse environments. I excel in care planning, documentation, medication management, and safeguarding vulnerable adults and children. I am skilled at supporting clients with diverse needs, helping them achieve positive outcomes and well-being. My HR and administrative expertise spans the entire employee lifecycle, from recruitment to development. My commitment to high-quality care and operational excellence drives personal and organizational success in line with regulatory standards. Beyond my professional work, I am passionate about volunteering and I am a dedicated board member of an NGO supporting women and children, actively driving initiatives focused on empowerment and well-being.
Overview
13
13
years of professional experience
Work History
Healthcare Assistant / Team Lead
Engage Care Services
11.2022 - Current
- Provide person-centred, end-of-life and complex care to clients, enhancing independence through assistance with activities of daily living, including personal care, nutrition, catheter care, medication management, and mobility using various manual handling techniques
- Collaborated with a diverse team on the Service Improvement Project, achieving a 20% increase in client satisfaction
- Enhance team productivity through effective leadership in supervisory sessions, fostering motivation and adherence to organizational standards
- Conduct risk assessments, create, and update personalised care plans ensuring adherence to clients' needs
- Monitor vital signs, including blood pressure levels, promptly address concerns, and liaise with relevant healthcare professionals to safeguard client welfare
- Support operational efficiency by handling administrative duties including correspondence, scheduling meetings, and preparing comprehensive reports using Microsoft Office tools
HR Project Lead
Ralkael’s Group Ltd
06.2024 - 09.2024
- Support HR functions including workforce planning, talent acquisition, onboarding, overseeing HR systems, and managing employee data
- Successfully manage projects, including budgets and resources, ensuring milestones are met and business objectives are achieved
- Elicit and understand business needs from stakeholders to develop and implement HR policies and practices that align with company goals
ER Administrator
Capita Resourcing – University of Birmingham
09.2022 - 11.2022
- Supported the Applications Services team with administrative functions including recruitment, onboarding, training, skills development, and compliance monitoring
- Coordinated and facilitated departmental and large-scale meetings, ensuring seamless execution from planning to completion, which improved meeting efficiency by 30% and reduced scheduling conflicts by 20%
- Enhanced the onboarding processes that improved new team members’ experience and operational efficiency
- Successfully collaborated with managers and stakeholders to recruit key talents within budget and timeline constraints
Support Worker
HROCE
12.2021 - 10.2022
- Supported residents with personal care, nutrition and hydration, communication aids and medical device cleanliness, maintaining hygiene standards, facilitating decision-making and promoting independence
- Assisted service users with scheduling, appointments, and expense management, resulting in a 20% decrease in missed appointments and improved time management
HR Business Partner
Edicius Enterprise
05.2022 - 07.2022
- Elicited, gathered and documented comprehensive business requirements from key stakeholders to develop and implement comprehensive HR policies, practices, and strategies, significantly enhancing organisational efficiency and compliance
- Collaborated with key stakeholders to successfully manage and achieve corporate and business objectives
HRBP
Phillips Outsourcing – ATC Nigeria
12.2018 - 05.2021
- Oversaw comprehensive HR functions, including performance management, goal setting, job rotations, succession planning, and employee relations, achieving a 30% increase in employee retention
- Initiated impactful employee engagement programs that captured the hearts and minds of team members, resulting in a 35% increase in employee satisfaction scores
- Led cost-effective initiatives such as the End of Year Gifts project, ensuring timely distribution and budget adherence
- Spearheaded the Work-from-Home initiative, ensuring seamless business continuity during the COVID-19 pandemic
- Participated in Corporate Social Responsibility (CSR) projects, coordinating successful distributions to different locations which led to a 25% increase in community engagement
- Provided timely monthly HR analytics reports on all HR activities that aided business decisions
Senior HR Consultant
Rekrut Consulting
05.2012 - 12.2018
- Developed and implemented strategic HR strategies across diverse industries, emphasising recruitment and onboarding excellence, which resulted in a 35% decrease in time-to-hire and a 25% increase in new hire satisfaction
- Facilitated strategic retreats and executed high-impact HR initiatives, earning industry recognition
- Conducted comprehensive organisational needs assessments to optimise workforce planning and performance metrics
- Achieved a 90% success rate in implementing tailored training programs to enhance employee skills and performance
- Simplified and automated processes to improve work efficiency and streamline operations
Education
Master’s - Business Administration
Ulster University
BSc. - Industrial Relations and Personnel Management
Lagos State University
OND. - Social Works and Administration
Lagos State University
Flexebee
Skills
- Compassionate care
- Person-centered care
- Collaboration
- Multidisciplinary teamwork
- HR expertise
- Administrative expertise
- Employee lifecycle management
References
Engage Care Services 03335771442 hr@engagecareservices.co.uk
Capita Resourcing Adam Pinney 07936332683 Adam.pinney@peregrineresourcing.com
Pathway UK Recruitment Limited 07534889432 training@pathway-ukrecruitment.com
Accomplishments
Completed all modules of Flexebee Care training — Certificate available upon request.
Professional Membership And Certification
- Human Resource Management (UK Employment Law, Payroll and Recruitment) Diploma
- Health and Social Care Level 3 Diploma
- Care Certificates
- Senior Professional Human Resource Certification Institute (SPHRi) (HRCI) USA
- Associate Member: Chartered Institute of Personnel Management (CIPM) Nigeria
Awards And Nominations
- Nominated for the 2021/2022 Ulster University Sergio Enhancement Award.
- Awarded for Outstanding Performance 2016 Rekrut Consulting.
- Employee of the Year 2012 Kots Catering Nig. Ltd.
Timeline
HR Project Lead
Ralkael’s Group Ltd
06.2024 - 09.2024
Healthcare Assistant / Team Lead
Engage Care Services
11.2022 - Current
ER Administrator
Capita Resourcing – University of Birmingham
09.2022 - 11.2022
HR Business Partner
Edicius Enterprise
05.2022 - 07.2022
Support Worker
HROCE
12.2021 - 10.2022
HRBP
Phillips Outsourcing – ATC Nigeria
12.2018 - 05.2021
Senior HR Consultant
Rekrut Consulting
05.2012 - 12.2018
BSc. - Industrial Relations and Personnel Management
Lagos State University
OND. - Social Works and Administration
Lagos State University
Master’s - Business Administration
Ulster University
Flexebee
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