Oksana Bonatska
Waiter/Barman/Barista
Vienna,9
Summary
Enthusiastic and dependable hospitality professional with proven experience as a bartender, barista, and waitress. I adapt quickly, learn fast, and thrive in environments where quality service and teamwork truly matter. I’m not just looking for a job — I’m looking to be part of a team where my dedication, energy, and results-oriented mindset will make a real difference. I’m used to working hard, staying calm under pressure, and always keeping the guest experience as my top priority. I value mutual respect, open communication, and creating a positive atmosphere at work — because great service always starts with a great team.
Overview
2
2
years of professional experience
4
4
Languages
Work History
Head Waiter/Hotel Waiter
Lindos Blu Hotel
04.2024 - 10.2024
- Greeted new customers, discussed specials, and took drink orders.
- Enhanced customer dining experience by providing exceptional service and anticipating guest needs.
- Increased overall restaurant efficiency by effectively managing and delegating tasks to the wait staff.
- Trained staff members on use of POS system.
- Improved communication between front-of-house and back-of-house teams, resulting in smoother operations during peak hours.
- Serving guests in the main restaurant and pool bar, ensuring prompt and quality service, which contributed to a positive customer experience
- Bussed and reset tables to keep dining room and work areas clean.
- Streamlined payment process for customers by implementing efficient check handling procedures among the wait staff.
Bartender
Byzantino Restoran
04.2024 - 10.2024
- Kept bar presentable and well-stocked to meet customer needs.
- Served high customer volumes during special events, nights, and weekends.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Beverage Preparation: Creating classic and signature cocktails according to the establishment's standards and individual customer preferences.
- Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
- Increased repeat customer numbers, creating welcoming atmosphere and remembering regulars' favorite drinks.
Pizza Maker
Gostionica Mare
05.2023 - 09.2023
- Maintained pizza-making and kitchen equipment to keep items in good working condition and kitchen operating smoothly.
- Monitored pizzas throughout cooking process to deliver correct doneness and prevent burning or undercooking.
- Coached new workers on store policies, pizza making, and dough preparation.
- Monitored and maintained clean working areas and cooking surfaces.
- Prepared raw materials for cooking by cutting vegetables and preparing dough.
Pizza Maker
Domino`s Pizza
10.2022 - 04.2023
- Topped pizzas with right ingredients based on orders utilizing recipe-directed amounts and distribution methods.
- Knowledge of company recipes and standards, which ensured the high quality of
each pizza and compliance with taste standards. - Maintained a clean and organized workspace for efficient pizza making, ensuring optimal productivity.
- Rolled and shaped dough to correct sizes and shapes based on orders to fit in oven and cook evenly.
Waiter-Bartender
Vivaldi Bar
05.2022 - 09.2022
- Ensured food safety compliance by adhering to proper handling procedures when serving dishes.
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Experienced in greeting guests, taking orders, serving food and drinks, and resolving customer issues professionally.
- Skilled in preparing classic cocktails and coffee beverages, handling the cash register and bar equipment, and maintaining hygiene standards.
- Able to work efficiently with kitchen and bar staff during busy hours (evenings, weekends, events) while maintaining a positive attitude.
Education
Bachelor of Science - Geomorphology And Paleogeography
Taras Shevchenko National University of Kyiv, Kyiv
04.2001 -
Skills
Customer service
Timeline
Head Waiter/Hotel Waiter
Lindos Blu Hotel
04.2024 - 10.2024
Bartender
Byzantino Restoran
04.2024 - 10.2024
Pizza Maker
Gostionica Mare
05.2023 - 09.2023
Pizza Maker
Domino`s Pizza
10.2022 - 04.2023
Waiter-Bartender
Vivaldi Bar
05.2022 - 09.2022
Bachelor of Science - Geomorphology And Paleogeography
Taras Shevchenko National University of Kyiv, Kyiv
04.2001 -
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