Summary
Overview
Work History
Education
Skills
Timeline
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Oksana Bonatska

Oksana Bonatska

Waiter/Barman/Barista
Vienna,9

Summary

Enthusiastic and dependable hospitality professional with proven experience as a bartender, barista, and waitress. I adapt quickly, learn fast, and thrive in environments where quality service and teamwork truly matter. I’m not just looking for a job — I’m looking to be part of a team where my dedication, energy, and results-oriented mindset will make a real difference. I’m used to working hard, staying calm under pressure, and always keeping the guest experience as my top priority. I value mutual respect, open communication, and creating a positive atmosphere at work — because great service always starts with a great team.

Overview

2
2
years of professional experience
4
4
Languages

Work History

Head Waiter/Hotel Waiter

Lindos Blu Hotel
04.2024 - 10.2024
  • Greeted new customers, discussed specials, and took drink orders.
  • Enhanced customer dining experience by providing exceptional service and anticipating guest needs.
  • Increased overall restaurant efficiency by effectively managing and delegating tasks to the wait staff.
  • Trained staff members on use of POS system.
  • Improved communication between front-of-house and back-of-house teams, resulting in smoother operations during peak hours.
  • Serving guests in the main restaurant and pool bar, ensuring prompt and quality service, which contributed to a positive customer experience
  • Bussed and reset tables to keep dining room and work areas clean.
  • Streamlined payment process for customers by implementing efficient check handling procedures among the wait staff.

Bartender

Byzantino Restoran
04.2024 - 10.2024
  • Kept bar presentable and well-stocked to meet customer needs.
  • Served high customer volumes during special events, nights, and weekends.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Beverage Preparation: Creating classic and signature cocktails according to the establishment's standards and individual customer preferences.
  • Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
  • Increased repeat customer numbers, creating welcoming atmosphere and remembering regulars' favorite drinks.

Pizza Maker

Gostionica Mare
05.2023 - 09.2023
  • Maintained pizza-making and kitchen equipment to keep items in good working condition and kitchen operating smoothly.
  • Monitored pizzas throughout cooking process to deliver correct doneness and prevent burning or undercooking.
  • Coached new workers on store policies, pizza making, and dough preparation.
  • Monitored and maintained clean working areas and cooking surfaces.
  • Prepared raw materials for cooking by cutting vegetables and preparing dough.

Pizza Maker

Domino`s Pizza
10.2022 - 04.2023
  • Topped pizzas with right ingredients based on orders utilizing recipe-directed amounts and distribution methods.
  • Knowledge of company recipes and standards, which ensured the high quality of
    each pizza and compliance with taste standards.
  • Maintained a clean and organized workspace for efficient pizza making, ensuring optimal productivity.
  • Rolled and shaped dough to correct sizes and shapes based on orders to fit in oven and cook evenly.

Waiter-Bartender

Vivaldi Bar
05.2022 - 09.2022
  • Ensured food safety compliance by adhering to proper handling procedures when serving dishes.
  • Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Experienced in greeting guests, taking orders, serving food and drinks, and resolving customer issues professionally.
  • Skilled in preparing classic cocktails and coffee beverages, handling the cash register and bar equipment, and maintaining hygiene standards.
  • Able to work efficiently with kitchen and bar staff during busy hours (evenings, weekends, events) while maintaining a positive attitude.

Education

Bachelor of Science - Geomorphology And Paleogeography

Taras Shevchenko National University of Kyiv, Kyiv
04.2001 -

Skills

Customer service

Timeline

Head Waiter/Hotel Waiter

Lindos Blu Hotel
04.2024 - 10.2024

Bartender

Byzantino Restoran
04.2024 - 10.2024

Pizza Maker

Gostionica Mare
05.2023 - 09.2023

Pizza Maker

Domino`s Pizza
10.2022 - 04.2023

Waiter-Bartender

Vivaldi Bar
05.2022 - 09.2022

Bachelor of Science - Geomorphology And Paleogeography

Taras Shevchenko National University of Kyiv, Kyiv
04.2001 -

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Oksana BonatskaWaiter/Barman/Barista