OLUTOYE AKINSOLA
Sales Consultant
Arginouson 7 - 11, Athens
Summary
Seasoned Sales Consultant with exceptional success in business-to-business and business-to-customer sales.
Robust experience in Sales, Customer Service and passion for solving problems have vastly enhance partner management and sales efficiency. Self-motivation, persistence and quick strategic thinking helped to address partner and customer needs while simultaneously managing data reporting and monitoring KPIs.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude.
Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
2
2
Certificates
Work History
Sales Team Supervisor
Webhelp Hellas, HP Inc. Project
Athens
04.2023 - Current
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences
- Handled customer relations issues, enabling quick resolution, and client satisfaction
- Achieved sales goals and service targets by cultivating and securing new customer relationships
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets
- Maintained ethical and positive working environment to reduce turnover and promote high retention rates
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures
- Worked jointly with team members to assist with closing sales, cross-selling and upselling of products and services
- Prepared sales presentations for clients showing success and credibility of products
- Effectively coached team members to reach weekly and monthly sales goals
- Supervised staff successfully, utilizing effective communication and dynamic interpersonal skills
- Analyzed sales data to set quotas and assess potential areas of growth
- Analyzed past sales data and team performance to develop realistic sales goals
- Monitored sales team performance and provided constructive feedback
Partner Business Manager
Webhelp Hellas, HP Inc. Project
Athens
01.2018 - 04.2023
- Developed friendly business relationship with all assigned partners through regular phone calls and emails thus enabling accurate profiling and in-depth understanding of their business strategies leading to precise forecasting of partner’s business output
- Maintained up to date knowledge of sales strategies and product offerings which helped position right products and advise to partners leading to steady business growth, increased profit margin, Year on Year growth and customer satisfaction
- Maintained close relationships with partners to facilitate easy sharing of information that furnished insight to envisage and meet their needs
- Fostered channel loyalty through matching of partner needs and concerns with appropriate solutions by leveraging on thorough understanding of sales tools, channel processes, strategies, benefits and by employing empathetic approach
- Provided clinical training, education and information to partners which improved adoption of new products and increased HP share of partner’s wallet
- Used customer insights to develop innovative sales strategies to increase sales
- Onboarded and nurtured new partners which contributed to increase overall product penetration
- Collaborated with cross-functional teams to identify and address customer needs and secure competitive deals which increased market share
- Developed reporting techniques that enabled capturing of all vital information and data which are readily and timely shared with appropriate management
- Trained and mentored new sales representatives on sales processes and procedure which helped them to quickly develop confidence in reaching out to partners
Customer Specialist
Webhelp Hellas, HP Inc. Project
Athens
12.2016 - 01.2017
- Executed on outbound calling strategies to upkeep customers and their profiles thus ensured customer retention
- Engaged less frequent buyers to create new and warm existing leads which led to increased deal rate closure
- Verified accuracy of customer account information and updated when necessary
- Updated End User team with accurate customer data which smoothened business process and thus helped to win back some lost customer accounts
- Directed customers to appropriate departments for additional support
Junior Business Consultant
Alexander Moore
Athens
08.2016 - 12.2016
- Engaged in face-to-face meetings with clients to understand their processes, investigate their needs hence advised on available solutions
- Involved in developing and customizing of solutions with SAP Business One -ERP Software which met client need
- Collected, arranged, and input information into database system
- Assisted in Solution deployment to streamline clients operations
- Participated in training clients to use developed system
- Provided after sales and technical support to customers
Education
Bachelor of Science - Management Information Systems
10.2009 - 12.2016
Skills
Team Player
Interpersonal
Communication
Leadership
Teaching
Time Management
Negotiation
Stress Management
Critical Thinking
Persuasion
Conflict Management
Decision Making
Hard Skills
Marketing and Sales Skills
Partner Relations
Management
Analytical Skills
Problem Solving Skills
Writing Skills
Presentation Skills
Microsoft Office and Typing Skills
Certification
Modern Greek Language, National and Kapodistrian University of Athens
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Sales Team Supervisor - Webhelp Hellas, HP Inc. Project
04.2023 - Current
Enhancing Selling Skills Training, Dynargie
06-2018
Partner Business Manager - Webhelp Hellas, HP Inc. Project
01.2018 - 04.2023
Customer Specialist - Webhelp Hellas, HP Inc. Project
12.2016 - 01.2017
Junior Business Consultant - Alexander Moore
08.2016 - 12.2016
Deree College - The American College of Greece - Bachelor of Science, Management Information Systems
10.2009 - 12.2016
Modern Greek Language, National and Kapodistrian University of Athens
09-2003