Orcun Akdemir
Technology Manager
Berlin
Summary
Enterprise Infrastructure Technology Manager with over 20 years in corporate IT, specializing in cloud security, operational excellence, and strategic leadership. Proven track record in managing secure, scalable infrastructure solutions in collaboration with network and InfoSec teams to meet evolving business needs.
Overview
2025
2025
years of professional experience
7
7
years of post-secondary education
5
5
Certifications
Work History
Enterprise Infrastructure Team Manager
Just Eat Takeaway
1 2021 - Current
- Led a team of six professionals overseeing cloud and security-focused infrastructure across 19 locations, supporting over 10,000 users. Ensured infrastructure security through close collaboration with network teams, emphasizing compliance and robust protection across platforms.
- Leadership & Mentorship: "Managed and mentored a diverse team in developing cloud security and infrastructure solutions while fostering continuous improvement and innovation."
- Cloud Security Oversight: "Oversaw cloud-based infrastructure, implementing secure practices in coordination with network teams to maintain firewall and VPN standards."
- Strategic Collaboration: "Worked with cross-functional teams, including InfoSec and network groups, to align cloud and security initiatives with long-term business needs and industry trends."
- Active Project Involvement: Led migration projects to Azure AD and AWS in conjunction with network teams to secure VPN, firewall configurations, and ensure compliance across systems. Spearheaded initiatives like serverless office integration and cloud-based security improvements.
- Additionally, we are managing some physical servers located in the offices and mostly in the cloud
- We leverage cloud-based systems extensively, utilizing platforms such as AWS and Azure for seamless integration into our operations
- Key Responsibilities: On-premises Server and Services Management, Cloud Server and Services Management, Patch/Update Management, Security and Vulnerability Management, Audit and Regulation Compliance Management, Attending internal and external Audits, Monitoring and Audit Logging Management
- Collaboration with Internal Teams: In the course of our duties, we closely collaborate with several internal teams, including: Network Management Team, Identity and Access Management Team, Workplace Technology Device Management Team, Enterprise IT Operations Team (User support), HR Department
- I play an active role in various projects, including: Merge of two different domains under a new 3rd domain (Just Eat and Takeaway), Integration of systems in these two entities, covering file servers, print servers, DNS, and DHCP servers, Implementation of a PKI structure for the new domain, Migration to the new Azure AD and AWS instances, Decommission and migration of the data center to the Cloud, Implementation of Serverless Offices (Centralized cloud-based server and services), Execution of the Secure Printing Project, ensuring secure printing across the entire company
System Operations Specialist
Takeaway
11.2019 - 01.2021
Core Infrastructure Specialist
Innova IT Solutions
04.2016 - 10.2019
- I began my tenure in the Core Infrastructure Team, a pivotal unit entrusted with overseeing both internal servers, catering to the needs of internal employees, and external servers, which host the platform application for external users
- Our team's scope also extends to managing network infrastructure, security protocols, monitoring systems, and cloud-based solutions
- As the team evolved, it split into internal and external support functions
- I assumed a key role within the internal segment, where our responsibilities encompass the comprehensive management of office-related infrastructure
- This includes overseeing local firewalls, switches, wifi networks, servers, on-prem Active Directory, Azure AD, and AWS servers
- Active Project Involvement: Within the internal support domain, I actively contribute to various projects, including: Office Relocations: Successfully managed the relocation of two main offices in Berlin and Amsterdam, each accommodating up to 750 users per building
- Tasks involved configuration of network devices (approximately 200 switches), firewalls, servers, and Wi-Fi infrastructure
- European Office Openings and Closures: Facilitated the smooth transitions of several medium to small-sized office openings and closures across Europe
- (Paris, Brussels, Wroclaw, Madrid, Bucharest etc.)
- MDM Implementation for Macbooks: Led the migration of Jamf Server, managing over 1000 end users
- MDM Implementation for Windows: Spearheaded the deployment and management of Intune Server, catering to the needs of more than 4000 end users
- Certificate Distribution and 802.1x Implementation: Played a pivotal role in the distribution of user and computer certificates, as well as the seamless implementation of 802.1x protocols on Wireless and Wired Network
Senior IT Consultant
Innova IT Solutions
04.2016 - 10.2019
- Led an internal IT support team of 8, overseeing the entire server and network infrastructure to ensure data security compliance and manage audits
- Directed the high-availability VCenter environment with redundant setups across two locations, including blade servers and MSA disk storage systems
- Managed systems within the Windows Server family, such as Active Directory, Exchange, and SCCM
- Contributed to key initiatives and projects at Innova IT Solutions, demonstrating strong technical leadership and a focus on operational efficiency and security
IT Consultant
Innova IT Solutions
02.2013 - 04.2016
- Providing internal IT Infrastructure support for 1500+ Company users which includes troubleshooting hardware, software, operating system, networking issues, and problems and fixing the issues without impacting/violating user security compliance requirements
- Fix technical issues on ticket based workflow for customers in a time-constraints environment (SLAs)
- Documentation processes (ITIL environment)
System Support Specialist
Promin Information Technologies
12.2002 - 01.2014
System Specialist
Innova IT Solutions
01.2010 - 02.2013
- Lead a team of 5 employees for internal IT support (200+ users) and external customer support
- Implement and give support for software projects developed for Customers
- 200+ Employee internal users, 50+ Customers DNS domain, web page, and e-mail hosting
System Administrator
Innova IT Solutions
04.2008 - 01.2010
- Levet 1 technical support for desktop PC hardware, software, peripherals and network cabling
System Specialist
Meteksan Sistem IT and Services
12.2006 - 04.2008
System Support Team Leader
Simetri Software Company
03.2004 - 06.2006
Technical Support Professional
Promin Information Technologies
02.1998 - 09.1998
Education
Informatics Online Program -
Middle East Technical University (METU)
09.2008 - 01.2011
Mechanical Engineering -
Gazi University
09.1996 - 09.2001
Skills
Performance Coaching
Customer Focus
Operational Excellence
Influencing skills
Team Leadership
Problem-solving abilities
Teamwork and Collaboration
Time Management
Problem Resolution
Decision-Making
Self Motivation
Project Planning
Managing Operations and Efficiency
Team Collaboration
Performance reviewing
Team building
Process Improvement
AWS
Azure
Carbon Black
Jamf
Intune
Azure AD
Printix
Mist Portal
Cisco ISE
Windows Server Family
Microsoft Exchange Server
Microsoft Active Directory
MS SQL Server
IIS
DNS
DHCP
Microsoft System Center Server Family
Microsoft Hyper-V
VmWare Virtualization
Linux Administration
Firewalls
Managed Switch & Routers
Fiber Switch
Voice & Security VLANs
Site-to-site VPN
Client to Site VPN
Web Proxy Caching
Mail Security
AV Security
Backup
Monitoring
IPS/IDS
Manage Engine EventLog Analyzer
AD Audit Plus
Password Manager Pro
IP Telephony
QoS for Audio&Video Packets
Routers
Switches
Wi-Fi Infrastructure
Servers & Blades
Storage
Robotic Physical Tape Library
Virtual Tape Library
Certification
Microsoft Exchange Server 2016
Timeline
System Operations Specialist
Takeaway
11.2019 - 01.2021
Core Infrastructure Specialist
Innova IT Solutions
04.2016 - 10.2019
Senior IT Consultant
Innova IT Solutions
04.2016 - 10.2019
IT Consultant
Innova IT Solutions
02.2013 - 04.2016
System Specialist
Innova IT Solutions
01.2010 - 02.2013
Informatics Online Program -
Middle East Technical University (METU)
09.2008 - 01.2011
System Administrator
Innova IT Solutions
04.2008 - 01.2010
System Specialist
Meteksan Sistem IT and Services
12.2006 - 04.2008
System Support Team Leader
Simetri Software Company
03.2004 - 06.2006
System Support Specialist
Promin Information Technologies
12.2002 - 01.2014
Technical Support Professional
Promin Information Technologies
02.1998 - 09.1998
Mechanical Engineering -
Gazi University
09.1996 - 09.2001
Enterprise Infrastructure Team Manager
Just Eat Takeaway
1 2021 - Current