Summary
Overview
Work History
Education
Skills
Certification
Access Consciousness
Languages
Timeline
Generic

Orsolya Katalin Markozy

Budapest

Summary

Highly energetic bilingual (trilingual) Sourcing Analyst known for implementing effective processes that deliver cost-saving efficiencies. Polished individual skilled in multitasking while establishing lasting relationships with key stakeholders. Being a detail-oriented professional I promote expertise in contracting. As a confident Procurement Specialist I am knowledgeable in managing vendor relations. I am an organized and dependable candidate successful at managing multiple priorities with a positive attitude.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Senior Sourcing Analyst

BP
2023.01 - Current
  • Drive and manage various sourcing and contracting projects of low or medium complexity
  • Identify value levers and opportunities to maximize value for BP in the marketplace
  • Define approach to market and develop source selection criteria based on the business priorities and requirement
  • Maintain accurate, up-to-date documentation of supply chain processes for reliable reference
  • Develop Sourcing strategy in accordance with the respective Category strategy with guidance from new senior team members if required
  • Manage and coordinate the supplier selection process to ensure the most ideal option is chosen
  • Negotiate and agree on relevant contract terms with suppliers
  • Develop and modify contract content based on templates and manage the approval process
  • Taking a professional and disciplined approach to working with suppliers, to ensure transparency, consistency and fairness
  • Generate reports (status, summary etc.) and analyze data depending on the project requirements
  • Take an innovative approach and support/lead continuous process improvement initiatives
  • Daily contact with selected suppliers for requesting quotations, then analyzing and processing the proposals
  • Utilize data analytics to identify and resolve supply chain issues and improve overall performance
  • Implement best practices and process improvements to boost supply chain performance

Senior P2P Analyst Dutch Speaking

BP
2021.07 - 2023.01
  • Identified and resolved problems through root cause analysis and research
  • Performed system analysis, documentation, testing, implementation, and user support for platform transitions
  • Recommended process improvements to continually identify, analyze and fix constraints and challenges
  • Queried databases for information needed for report processing
  • P2P Internal Access Management and maintenance support
  • Strong interactivity with assigned Business Units, customers as well as contact with outsourced service providers and Business Facing Financials
  • Delivery of the end User Training & on-going business training capability
  • Coordinate and conduct User Acceptance Tests and Regression Tests (incl. managing communication with the Solution Teams)
  • 1st level P2P and technical support to end users in SRM
  • Resolution of invoice queries

Assurance P2P Specialist Dutch Speaking

BP
2019.04 - 2021.07
  • Followed all company policies and procedures to deliver quality work
  • Listened and responded to internal customer requests and forwarded necessary information to superiors
  • Interpreted clients' needs and introduced services to fit specific requirements
  • Daily check-up and execution of tasks such as screensharing sessions or sending out supporting documents
  • Weekly reporting
  • Maintaining up to date procedures and manuals as per ISO requirements
  • Dispatching cases in Salesforce Lightning
  • Attended training programs to deepen professional skillset and assisted in training fellow store associates on existing and new training programs
  • Collaborated with internal departments
  • Created and delivered presentations to internal and external stakeholders to showcase work
  • Developed and implemented systems to track customer feedback and satisfaction
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues
  • Collected, arranged, and input information into database system
  • Evaluated customer needs and feedback to drive product and service improvements
  • Conducted regular reviews of operations and identified areas for improvement
  • Developed effective improvement plans in alignment with goals and specifications

Team Leader Customer Excellence (Benelux, DACH)

GE
2017.11 - 2018.07
  • Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards
  • Supervised team members to confirm compliance with set procedures and quality requirements
  • Built strong relationships with customers through positive attitude and attentive response
  • Worked with team to identify areas of improvement and devised solutions based on findings
  • Successfully enhanced customer response strategies
  • Managed overall customer service functionality to boost productivity and efficiency
  • Helped the team streamline their processes, create more consistency in their work, and improve the quality of their service in order to demonstrate commitment to maximizing customer service and satisfaction
  • Detected shortcomings and discrepancies in the working process and analyzing the viable solutions to deliver Q sales target for customers
  • By pushing for the corrective actions to mitigate risk and explore and execute pull-in opportunities I aimed to simplify customer order entry process
  • Made action orientated decisions. I thus resolved problems by clarifying issues

● Solution implementation

● Escalated unresolved problems

Education

Master of Science - European Studies

Universiteit Maastricht
The Netherlands
08.2007

Master of Science - International Relations

Corvinus University
Budapest
08.2005

Skills

  • Proficient in SAP, Salesforce, SRM
  • Purchasing Processes
  • Process Improvements
  • Out-of-the-box thinking
  • Critical observer
  • Problem-solving
  • Analytical approach
  • Initiative
  • Continuous Improvement
  • Written and Verbal Communication
  • Stakeholder Relationships
  • Purchasing
  • Results-oriented

Certification

  • Certificate of Dutch language; Catholic University of Leuven
  • Negotiation Skills; Huthwaite international
  • Toastmasters participant
  • Access Consciousness mentality
  • Certified First Aider

Access Consciousness

The approach of Access Consciousness is to create a world where no judgment of self neither of anyone else would exist. Its aim is to bring you to recognize your creative power, to the extent where you can change everything that is not functioning in your life for a much better, confident and positive mindset.

Timeline

Senior Sourcing Analyst

BP
2023.01 - Current

Senior P2P Analyst Dutch Speaking

BP
2021.07 - 2023.01

Assurance P2P Specialist Dutch Speaking

BP
2019.04 - 2021.07

Team Leader Customer Excellence (Benelux, DACH)

GE
2017.11 - 2018.07

Master of Science - European Studies

Universiteit Maastricht

Master of Science - International Relations

Corvinus University
  • Certificate of Dutch language; Catholic University of Leuven
  • Negotiation Skills; Huthwaite international
  • Toastmasters participant
  • Access Consciousness mentality
  • Certified First Aider
Orsolya Katalin Markozy