Paula Obreja
Business Analyst
București
Summary
Driven Business Analyst with a proven track record at Alliance HealthCare Services, excelling in requirements gathering and effective communication. Spearheaded process improvements and project management initiatives, enhancing project delivery by over 30%. Skilled in fostering teamwork and collaboration, consistently achieving innovative solutions and organizational advancements.
Overview
9
9
years of professional experience
Work History
Business Analyst
Alliance HealthCare Services
03.2021 - Current
- Actively participated in team meetings to share knowledge, exchange ideas, address challenges, and collaborate on potential solutions.
- Developed high-quality documentation to support training efforts, helping employees fully understand new systems and procedures.
- Collaborated closely with stakeholders to identify opportunities for process improvements and drive continuous innovation in the organization.
- Interacted with internal customers to understand business needs and translate into requirements and project scope.
- Implemented best-practice methodologies that improved overall project delivery timelines while maintaining quality standards.
IT Call Center Operator
Alliance HealthCare Services
06.2015 - 03.2021
- Contributed to streamlined workflows by completing assigned administrative tasks in an organized and timely manner.
- Recommended products to customers, thoroughly explaining details.
- Responded to customer requests for products, services, and company information.
- Assisted customers by answering questions and responding to inquiries.
Education
Business Analyst Course
Scoala Informala De IT
Bucharest03.2022
Bachelor of Arts - Music Education
Universitatea Spiru Haret
Bucharest 04.2001 -
Skills
Requirements Gathering
Languages
Romanian
Native language
English
Advanced
C1
Franch
Intermediate
B1
Music
I like to sing, it helps me a lot while i'm working.
Timeline
Business Analyst
Alliance HealthCare Services
03.2021 - Current
IT Call Center Operator
Alliance HealthCare Services
06.2015 - 03.2021
Bachelor of Arts - Music Education
Universitatea Spiru Haret
04.2001 -
Business Analyst Course
Scoala Informala De IT
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