Petra Božić

Independent work

Cleaning of common areas

Room cleaning

Working in the laundry

Creating and issuing invoices to customers according to company standards, monitoring payment deadlines, accounting for invoices, billing, and managing ongoing documentation archiving.

Managed insurance-related tasks using specialized software and tools. Successfully sold life, health, and car insurance policies. Handled insurance documentation and actively contributed to acquiring and maintaining new client relation

Creating a safe and enjoyable environment for children to learn, play, and socialize

Planning and conducting themed games, sports, and arts & crafts

Ensuring the well-being and safety of all children during activities

Encouraging teamwork, creativity, and positive interaction among children

Collaborating with other staff to ensure smooth operation of events and activities

Maintaining communication with parents about the children’s progress and participation

Promoting a positive, energetic, and enthusiastic attitude at all times

Independently communicated with clients and business partners. Responsible for drafting professional correspondence, maintaining records of signed contracts, preparing agreements, handling phone inquiries, and organizing business meetings.

Managing daily operations of the hospitality establishment.

Supervising and training staff, ensuring high levels of customer service.

Managing inventory and ordering supplies.

Ensuring compliance with health and safety regulations.

Handling customer complaints and feedback to ensure satisfaction.

Overseeing budgeting, financial planning, and cost control.

Planning and organizing events or special promotions.

Managing schedules and shifts for staff.

Maintaining cleanliness and organization of the premises.

Ensuring a high standard of food and beverage quality.

Developing and implementing marketing strategies to increase sales.

Coordinating with suppliers and contractors for various services.