Microsoft
Priyeshkumar Patel
Supervisor
Vienna,14
Summary
Dynamic Supervisor and Trainer with extensive list of successes elevating operations across diverse food service organizations. Skilled in building and retaining talented teams by establishing collaborative work environments. Dedicated to maintaining impeccable service areas with focus on optimizing individual experiences and brand loyalty.
Overview
4
4
years of professional experience
5
5
years of post-secondary education
Work History
Restaurant Supervisor
One Hundred Shoreditch
Shoreditch, Central London
12.2020 - 04.2023
- Monitored staff performance, enforcing adherence to policies, procedures, regulations, health codes, license requirements, and top service standards.
- Identified and addressed customer complaints to promote satisfaction and loyalty.
- Boosted customer satisfaction and service delivery to strengthen customer loyalty.
- Organized implementation of new banners, displays and menus.
- Maintained accurate records of sales, labor and other costs.
Restaurant Waiter
One Hundred Shoreditch
Shoreditch, Central London
07.2020 - 11.2020
- Cultivated warm relationships with regular customers.
- Answered customers' questions, recommended items, and recorded order information.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
Security Supervisor
Systematic Security Limited
Hounslow, Central London
07.2019 - 07.2020
- Oversaw team of security officers and managed scheduling and performance evaluations.
- Conducted frequent security audits to identify potential problems related to physical security, staff safety, and asset protection.
- Recorded incident reports with detailed accounts of occurrences.
Security Officer
Systematic Security Limited
Hounslow, Central London
02.2019 - 06.2019
- Conducted regular patrols of key areas to spot and control security concerns.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Reported suspicious activities and persons to law enforcement.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
Education
Bachelor Of Engineering - Civil Engineering
Anglia Ruskin University
Chelmsford, United Kingdom 01.2019 - 05.2023
Bachelor Of Tourism Studies - Hospitality Training
Anglia Ruskin University
05.2021 - 12.2021
Skills
Sales operations
Service quality enhancements
Performance monitoring
Staff Scheduling
Recruitment
Staff Management
Software
AutoCad
Timeline
Bachelor Of Tourism Studies - Hospitality Training
Anglia Ruskin University
05.2021 - 12.2021
Restaurant Supervisor
One Hundred Shoreditch
12.2020 - 04.2023
Restaurant Waiter
One Hundred Shoreditch
07.2020 - 11.2020
Security Supervisor
Systematic Security Limited
07.2019 - 07.2020
Security Officer
Systematic Security Limited
02.2019 - 06.2019
Bachelor Of Engineering - Civil Engineering
Anglia Ruskin University
01.2019 - 05.2023